Remote Contractor- Business Analyst at FOCUS Insurance Group

Company Overview

FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations.

When you join FOCUS, you immediately become one of our most valued components – and we’re committed to investing in you. That means you can look beyond the paycheck and excellent benefits to an environment that will help you grow and achieve your professional goals through development and advancement opportunities and the support of our outstanding leaders and teammates.

Job Summary: We are looking for a Business Analyst to work closely with our P&C insurance carrier clients to learn about their business needs as it relates to the functionality of our PolicyPort application.  Leveraging their knowledge of underwriting and insurance processes, the Business Analyst I develops and documents business requirements that assists resources on the Product Delivery team in the development and implementation of a quality, enterprise web-based insurance processing application and solution. 

Duties/Responsibilities:

Develops and documents business solutions for business problems and translates those solutions to technical personnel and sees those solutions through the delivery process. Develops quality documentation in support Strategic Outsource operations and ensures estimates and business requirements documents (BRD's) are developed and delivered in a timely manner, with accuracy. Coordinates with the technical team during technical architecture design, development and delivery of product changes and enhancements. Participates in business and technical requirements reviews and seeks to improve the application workflow for the betterment of our customers. Responds to production issues in a timely manner and assists in the triage of production issues. Provides all necessary support to new team members to ensure they gain a complete understanding of the PolicyPort application. Provides business guidance and support to ensure the future viability of the PolicyPort application.

Education and/or Experience:

• Bachelor’s degree in Risk Management, Insurance, Business or Computer Science preferred; 5 years relevant experience acceptable in lieu of Bachelor's degree
• 3+ years of experience in a Business Analyst role; P&C Insurance experience required 
• Previous experience utilizing a core insurance application suite highly preferred
• Working knowledge of MS Office Suite & Office 365
• Experience with SQL queries and related tools required; other scripting language is a plus.
• Familiarity with SDLC, Agile methodology, SCRUM, JIRA, a plus.
• Strong customer service-oriented approach yet be able to articulate and suggest other potential pathways of accomplishing objectives - never be afraid to ask, “what if”.
• Excellent organization and time management skills with the ability to multi-task, juggle multiple priorities and function in an agile environment.

Why join the FOCUS Team?  

The FOCUS Difference:

• Medical, Dental, Vision, Life, Pet; Flexible Spending Account

• Competitive Salaries

• 401K Match  

• Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave

• Short and Long-Term Disability

• Employee Support Programs, Including Mental Health

• Tuition Reimbursement  

• Matching Charitable Gift Program

• Lucrative Referral Program

• Commuter Benefits

• Flexibility: Remote and Hybrid Opportunities Available

This position is not able to be performed in California, Colorado, New York or Washington. 

 EEO

Team Focus Insurance Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability

Team Focus Insurance Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.