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Key Duties and Responsibilities
Projects vary, but typically will have you:
- Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets, products, sales, delivery and operations.
- Solve real-world business problems, considering technical, financial, and operational constraints.
- Work with clients to define end to end user journeys that form part of the solution blueprint.
- Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.
- Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.
- Contribute to our methodology to help us do things faster and better.
Skills and experience
Our ideal candidate will put the analysis into analyst. You should:
- Leverage your exceptional communication skills when working with customers to understand a problem statement.
- Recognise the additional detail and clarity required for a solution design, and quickly work to close these gaps.
- Be able to work within the constraints to define a detailed, complete, and implementable solution. This will breakdown the solution components, what each component does and how it does it.
- Summarise your solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback, approvals and move into implementation.
- Be able to manage client expectations through workshop and feedback sessions.
- Work as part of a team and independently when required
- Be a mentor and lead a team of budding solution designers
Desirable:
- Hands on experience in coding. For instance, when to use global and local variables, and the concept of object oriented programming.
- Experience working as a vendor.
- Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)
- Experience in the telco and/or billing domains.
Interested, but don’t think you fit into all this 100%? We would still like to hear from you – just let us in your cover letter know how your strengths align to our criteria, and where we can help you grow.
Location(s):
India Remote Apply Now
