Hybrid Manager of Project Management Office (PMO) - SaaS Industry at Relex

Position Summary 

At RELEX Solutions, the Manager of Project Management Office (PMO) plays a critical role in leading a team that supports successful RELEX implementation execution as well as improves and streamlines internal global processes that align with RELEX’s strategic goals. This role is ideal for a proactive, strategic, and hands-on leader who thrives in a services organization within an entrepreneurial global SaaS company. In this role, you will bring a deep understanding of and passion for enabling teams to execute with impact, clarity, and purpose. 
 

Key Responsibilities 

• Lead, coach, and develop a team of PMO professionals supporting overall RELEX Operations including project delivery and continuous services. 

• Oversee the end-to-end execution of key strategic programs that support RELEX’s growth in supply chain, merchandising, and operations. 

• Drive adoption and continuous improvement of delivery frameworks, tools, and methodologies (Agile, hybrid, or phase-gate) tailored to RELEX’s unique context. 

• Collaborate closely with senior leadership and cross-functional stakeholders to align priorities, track progress, manage risks, and drive outcomes. 

• Provide clear reporting, dashboarding, and KPI tracking across initiatives. 

• Foster a culture of collaboration, ownership, and transparency within the global PMO team. 

• Support portfolio management, including invoicing processes, initiative intake, and capacity forecasting. 

• Uphold compliance with internal governance practices and contribute to the scalability of PMO operations globally. 

Qualifications 

• 3-5 years’ overall experience in an internal/corporate PMO role, preferably in a services organization within a global SaaS company, and/or a strong consulting background in a respective field / environment. 

• Bachelor's degree required, preferably in Business Administration, Computer Science, Engineering, or a related field. 

• Proven success in leading teams and delivering cross-functional programs, ideally in a global, product-led organization. 

• Familiarity with tools like Open-air, Salesforce, RPA solutions and/or any PSA solutions; with experience tailoring dashboards and reports for executive visibility. 

• Strong influencing and relationship-building skills across departments and levels, including C-level stakeholders. 

• Excellent communication, facilitation, and change management skills. 

• Passion for building processes that enable scale, efficiency, and collaboration. 

• Self-driven, flexible, and independent personality with a drive to grow. 

• Excellent coaching and leadership abilities with experience in leading a small organization; proven team leadership skills with solid achievements in people development. 

• High energy and contagious enthusiasm.