Homeoffice Technical Services Administrator at Edupoint Educational Systems LLC

Description

HOURS: Eight hour shift S-S within 4:00 am to 12:00 pm MST operating hours.

JOB PURPOSE:

This position is responsible for Client Release Management, Computer System Administration, and Disaster Recovery Services. 

JOB SUMMARY:

Ensure that Edupoint’s implementation methodology is adhered to in all Client Release Management, Computer System Administration, and Disaster Recovery Services on Edupoint Student Information System products. Manage and perform all required technical tasks as assigned.

JOB DUTIES:

Maintain timely communication with customers

Perform all technical duties related to implementation, such as system installation/setup, system and software updates, hardware configuration, LDAP integration

Become a Subject Matter Expert in all technical areas required for successful completion of assigned duties

Identify and proactively address any potential risks to the project, as it relates to all technical considerations

Facilitate and ensure adherence to project plans based on Edupoint’s implementation methodology for all implementations

Perform after hour’s software upgrades as directed

Report project status on a regular basis

Other duties as assigned

JOB REQUIREMENTS-KNOWLEDGE/SKILLS/ABILITIES:

*Knowledge:

K-12 education knowledge preferred, knowledge of student information systems a plus

*Skills:

Database Management Systems (Microsoft SQL Server or Oracle) including the creation of SQL scripts for the purpose of manipulating and inserting data

Microsoft Windows Server Management

Active Directory Configuration

Server/Network Hardware Installation and Configuration including Load Balancers and SAN’s

Installation and Configuration of Microsoft SQL Server

*Abilities:

Excellent verbal/written communication required

Ability to effectively manage multiple projects/tasks

Attention to detail required

Ability to travel, 5-10% of working hours spent traveling

This position can be performed remotely

EDUCATION AND/OR EXPERIENCE:

B. A. or two years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

Microsoft Certifications (Windows, IIS, MSSQL) preferred

Oracle certifications a plus

BENEFITS:

In addition to paying competitive salaries, we offer a comprehensive, customizable benefits package, including (but not limited to):

Medical Insurance w/Prescription Drug Coverage 

Dental Insurance Vision Insurance 

Generous Paid Time Off & Holidays 

Long Term Disability Insurance Life & Accidental Death & Dismemberment 

Paid Maternity & Paternity Leave 

Bereavement Leave 

Professional Development Opportunities 

Onsite Flu Shots for Staff & Immediate Family 

Stocked Kitchen w/Healthy Snacks & Drinks 

TRP Carpool Program 

Employee Assistance Program 

Opportunities for Community Involvement 

Employer and Employee Contributed Health FSA 

Employee Contributed Dependent Care FSA 

401K Plan w/Company Matching & Immediate Vesting 

Short Term Disability Insurance 

Health & Wellness Program 

Company Sponsored Fitness Challenge 

Pet Insurance 

Free Parking 

TYPICAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Work may require sitting for long periods of time; also stopping, bending and stretching for files and supplies, occasionally lifting files, objects or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, telephone, copier and other office equipment as necessary. Hearing must be in the normal range for telephone and video conferencing contacts. Visual acuity necessary to work extended hours on computer screens. Ability to work in an environment with moderate noise and which can be fast paced and project intensive. Travel and some extended overnight trips in the performance of duties may be required.