Hybrid Senior Customer Onboarding Manager at Safetyculture

SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency.

As a Senior Customer Onboarding Manager, you will ensure successful onboarding and implementation for some of our largest customers. Leveraging your expertise in project management, change management, and stakeholder engagement, you will guide customers through onboarding and adoption to maximise the value they gain from SafetyCulture.

This role will build credible relationships with C-Suite stakeholders and executive sponsors, and be seen as a strategic partner that can consult and guide our customers through complex and global rollouts. Your ability to work with senior stakeholders will be key in ensuring alignment, adoption, and continued success for our customers.