
Designlab – Become a designer with hands-on courses and mentorship.
Sponsored by DesignlabJob Objective
Role is accountable for leading Quality Assurance for contract manufacturing units (incl. QC ,QMS,GMP Audits & Complaint Management).
Primary responsibilities:
- Assures quality products and processes by establishing and enforcing quality standards and testing materials and products at 3P/2P.
- Implements in-process product inspection standards by studying manufacturing methods and devising testing methods and procedures.
- Handling customer complaints, work with cross functional groups as needed to ensure closure of complaints with proper CAPA / RCA / Six Sigma measures as needed.
- Driving process capability improvements with cross functional teams using DMAIC approach.
- Lead Contract manufacturing Management review meetings and ensure QMS is being followed as per ISO 9001:2015 across all contract manufacturing sites in India.
- Monthly MIS & Metrics reporting and review with stakeholders
- Ensure the contract manufacturing units complies with FDA/GMP guidelines.
- Plan & review of the products to meet the quality standards as per guidelines. Coordination & managing cross functional teams for achieving Quality KPI’s.
- Plan and lead customer audits at contract manufacturing sites.
- Ensure all sites are compliant to Halal requirements and are certified for Halal.
- Ensure the Products meet the Label Standards / Mandatories / Licensing / Shelf Life
- Key Result Areas
- Adherence to Diversey Quality standards processes / procedures
- FGQI
- FTR
- COPQ
- Problem Solving Customer Complaints (if any)
- Acquiring / Maintaining new ISO / Halal Certifications across the 3Ps
Educational and Experience Requirements
- Engineer / M.Sc preferably with a Chemical Background
- 6+ years in Quality / Manufacturing
- Having experience in contract manufacturing QA assurance role could be useful.
- Knowledge of internal QA Tools / SAP QM