Remote Junior Implementation Engineer at Retailnext

Job Summary:

• Under the supervision of the Implementation Engineering Team Leader, manage the technical implementation process (planning, installation, and documentation) of Retailnext products and analytics for various customer accounts

Responsibilities:

• Be the primary point of contact for integrator escalations during assigned deployments
• Ensuring accurate, efficient, and effective deployments
• Maintaining the quality of work
• Monitor and document vendor performance as per vendor management expectations
• Work as Operationally required

Skills:

• Ability to complete all types of RetailNext installations independently
• Ability to complete RetailNext Implementations within our company standard
• Ability to navigate RetailNext tools and software systems to attend to general administrative items related to the role.
• Ability to make informed and sound decisions during live installations to ensure proper configuration.
• Understanding of when to escalate anything you are unsure of with your role, working with your senior team members.

Knowledge:

• Have a basic understanding of all deployment-related processes
• Basic experience implementing network systems (software and hardware)
• Basic understanding of TCP/IP networking information
• Ability to read site surveys, photographs, and floor plans in order to accurately scope where RetailNext should place its hardware during installation for optimal coverage

Talents:

• Ensuring the vendors are effectively managed to ensure implementations meet project deadlines.
• Ability to manage fluid environment due to the variability of installs, and ensure they are done.
• Articulate yourself in a professional manner (Internal/external), being able to properly coordinate complete implementations

Why RetailNext?

We revolutionize retail with data-driven insights using IoT and cloud analytics. Operating in 100+ countries, we help retailers optimize shopper experiences.

Founded: 2007 | Employees: 240+ across 15+ countries

Funding: Crunchbase

Learn More: Why RetailNext? | What We Do

What its like to work here?

● Working Environment: We are a Remote-First
● We also allow our employees to work up to 90 days in any location of their choice each year
● We all share the following values:
● Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We are outcome-oriented.
● Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that.
● Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals.
● 100% customer focus: we are always lazer focused on what is best for our customers
● People like it here!