Hybrid Learning Experience Designer presso Illumina

We are looking for a driven, talented Learning Experience Designer to join our Global Operations Training & Development Team. The Learning Experience Designer position will provide frontline support for the design and development of innovative training solutions for our business. The individual in this role needs to effectively collaborate in a dynamic environment, with different departments and stakeholders, to implement effective training solutions that address business needs and exceed internal customer expectations. This role involves opportunities to innovate, create, and implement alternative training and delivery methods, e.g., instructor-led, web-based, video-based, synchronous/asynchronous distance learning, self-paced and blended learning models for a diverse and global audience. 

If you want to have a positive impact on our business by creating world-class training solutions, if you like to collaborate and be a part of a great and dynamic team…Then this job is for you! 
 

Responsibilities: 

• Serves as a Training Development business partner for a diverse set functional areas across Global Operations 

• Conducts needs assessment using industry standard methods and aligns training development strategies to functional area goals.  

• Designs and develops course, module, and lesson storyboards in collaboration with SMEs. 

• Collects, analyzes, or creates content required for achievement of training objectives, including, but not limited to: 

• Text, graphics, animations, audio, activities, videos, and quizzes / surveys. 

• Transforms complex technical concepts, procedures, and processes into relatable learning experiences. 

• Develops instructional materials using industry-standard tools including Articulate Storyline 360 and Adobe Creative Suite and Vyond. 

• Captures / records software screens and programs for interactive hands-on activities. 

• Develops course evaluation vehicles to elicit feedback from trainees. 

• Completes course uploading and full functional testing in the LMS. 

• Manages several projects with different timelines and low to moderate complexity. 

• May support in-person or virtual classroom training, such as Employee Orientation and Train the Trainer programs.  

• Focus on the user experience including design, usability, function, and even branding and marketing. 

• All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. 

Requirements: 

• At least 2 years of experience in training and development instructional design initiatives. 

• Willingness to work in shifts to support the US region (No night shift required) 

• Highly motivated team player with a positive attitude and strong customer service skills 

• Able to manage multiple tasks in a fast-paced environment 

• Capability and willingness to execute job duties that are both project-based and/or administrative, depending on business needs 

• Strong project management skills focused on attention to detail, organizational skills, and the ability to meet deadlines 

• Creative mindset to develop world-class learning solutions 

• Excellent written communication, verbal communication and problem-solving skills   

• Experience in graphic design, animation, videography 

• Confidence exercising independent judgment in performance of duties 

• Comfortable working with diverse and geographically dispersed teammates and organizations 

• Motivated and eager learner about new technologies and trends 

• Intermediate to advanced experience with Articulate Storyline  

• Experience with Learning Management System(s) – Saba Preferred 

• Experience with the creation of voice-over scripts, audio recording and editing 

• Video recording and video editing experience with industry standard tools 

• Experience across Adobe Creative Suite, or other tools such as Sketch, InVision, AdobeXD, Zeplin, etc. 

• Advanced skills in PowerPoint 

• Intermediate skills in Microsoft Word, Excel, and Outlook 

Required Educational Background: 

Associate’s or bachelor’s degree in a training/education related field or equivalent related work experience and technical background. 

Preferred Experiential Background: 

• Formal project management training/experience 

• Experience working in the medical device or other regulated industry 

• Experience working with technical processes and in manufacturing areas   

• Facilitation / presentation skills