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The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We're seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.