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Customer Service Representative

Better Engineering · Towson, Vereinigte Staaten Von Amerika · On-site

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Description

This is a 9/80 schedule which means 9-hour workdays but every-other-Friday off!

Better Engineering is a custom industrial machine builder located in Joppa, MD seeking a qualified Customer Service Representative. This position is responsible for processing spare part orders and working with clients to troubleshoot/resolve machine issues.

Benefits, vacation, 401K, company picnics, overtime opportunities, great working environment, and a brand new building!

Requirements

  • 3+ years customer service experience
  • 3+ years processing parts orders
  • 3+ years working in CRM and/or ERP software
  • Strong familiarity with industrial machinery/componentry
  • Basic understanding of electrical circuitry

Benefits

  • Every other Friday off (9/80 schedule)
  • 401(k) w/ matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance