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POSITION PURPOSE

As a Gatehouse Security Officer, you will be responsible for managing gatehouse operations at our client site. This includes ensuring secure access control, surveillance, and prompt incident response across the facility. The Gatehouse Security Officer plays a vital role in maintaining uninterrupted service delivery and upholding operational security standards without delay or compromise. 

KEY RESPONSIBILITIES

• Managing vehicle movement and access control.
• Checking emails, administration and required reporting.
• Ensuring all contractors and visitors are appropriately inducted.
• Identify and report any security risks to the client contact and client services manager.
• Internal and external foot patrols.
• Monitor WHS and CCTV surveillance.
• Provide daily communications diary, event logs, incident reports, breaches, foot patrol reports, readings, and any checks.
• Provide perimeter security by ensuring there is no unauthorized access to the site or vulnerabilities to the physical and electronic security integrity of the Site perimeter.
• Surveillance and monitoring of all entry gates, site buildings and grounds via CCTV, and the visitor management system process.
• Traffic control - pedestrian and vehicle gates, intercoms, parking areas.

EXPERIENCE AND SKILL REQUIREMENTS

• Minimum of 2 years demonstrated experience in a similar role(s).
• Demonstrated experience in a similar environment, managing client relationships. 
• The applicable Security License of the State or Territory in which you work and a current Senior First Aid Certificate in accordance with the applicable Security legislation and associated Regulations.
• A current and applicable Drivers License of the State or Territory in which you work, if the inherent requirement of your position requires you to drive.
• Only applicants with 24/7 availability need to apply.
• Gatehouse located in Gepps Cross.
• Previous applicants need not apply.
• Ability to work in a high-pressure environment. 
• Ability to prioritize tasks and self-supervise.
• Advanced Computer Skills - literacy in all MS Office products.
• Excellent communication skills - verbal & written.
• Excellent communication and customer service skills - verbal and written. 
• Report writing and presentation skills.

BENEFITS & CULTURE

What We Offer:

• Competitive salary & full-time employment
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects.

Our Values

We are committed to:

• Professionalism: Delivering expert, reliable service with excellence.
• Integrity: Acting with honesty, transparency, and accountability.
• Customer Focus: Putting clients first with tailored security solutions.
• Teamwork: Collaborating for shared success and safety.
• Courage: Embracing challenges and innovation with confidence.
• Care: Prioritizing people and communities with meaningful impact.
• Safety: Championing a culture of protection and vigilance.

DIVERSITY STATEMENT

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293