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Welcome to Career Opportunities at Lindenwood University.

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Job Title: Lead Office Assistant, Residential Life, Student Employee

Scheduled Weekly Hours: 20 hours per week

Job Week Assignment: 40 weeks per year

Rate of Pay: $14.00 per hour

Work Cycle: August 1st through May 31st

This application is open to Federal Work Study (FWS)-eligible students as well as non-FWS students. Fifty percent of the available positions are reserved for FWS students.

The Residential Life lead office assistant, student employee is responsible for assisting Residential Life staff with the management of residential hall genius hubs, including coordinating daily operations, promoting student engagement and development, and ensuring accountability of genius hub staff. 

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Assists with student check-in and check-out according to established procedures
• Assists with managing daily schedules for genius hub staff including shift changes
• Supports the daily operations of the main Residential Life office and related administrative functions
• Assists in building rosters and coordinating room changes
• Assists in the creation of Residential Hall Association proposals 
• Ensures completion of building maintenance and inventory
• Maintains office hours to meet with residents
• Assists with training and interview processes
• Refers students experiencing emotional, academic, or other hardships to appropriate resources
• Attends residence hall events and engages with residents
• Understands University procedures and offers appropriate referral resources in order to effectively respond to student questions/concerns
• Attends scheduled Residential Life meetings and assists in leading genius hub staff meetings
• Collaborates with appropriate staff to resolve maintenance, furniture inventory, and safety issues
• Helps facilitate the planning and execution of annual Residential Life events and related processes
• Maintains an accurate and complete inventory of genius hub supplies
• Assists department staff with maintaining accountability by providing additional oversight for office assistant positions
• Assists department staff with the mediation of residential issues
• Understands, supports, and enforces University policies
• Reports and assists with responding to policy violations

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Currently enrolled at Lindenwood University
• Primary residence in campus housing
• Good academic and financial standing with the University
• Related residential life experience preferred

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Ability to maintain strict confidentiality 
• Proficiency in the use of Microsoft Office Suite
• Effective communication skills 
• Proficiency in the use of web portals and software management tools

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Appropriate dress required 
• Fully On-Ground

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to sit at a computer for up to eight hours daily
• Ability to lift up to 50 pounds
• Ability to inventory all facilities in assigned area
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.