Fraud Risk Unit Manager bei THREAD BANK

Description

Who We Are

Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. Thread Bank offers a modern website, a CRM system, and a mobile app to simplify banking for businesses and individuals. Our embedded banking solution helps business technology platforms provide secure banking experiences. We also partner with other banks, credit unions, and FinTechs to integrate compliant financial solutions. Thread Bank values innovation, collaboration, and flexibility, offering excellent benefits and a family-friendly culture.

What We Are Looking For

We are looking for people who thrive in a fast-paced, growth environment while remaining within regulatory boundaries. Thread Bank provides a unique opportunity to be a part of a high growth, cutting edge, fintech startup within the stable and profitable banking industry. This is an excellent opportunity for a professional looking to advance their career as the company grows.

What you'll do

•  Lead efforts to redesign the fraud program as part of a broader transformation from fraud operations to a unified Financial Crimes Compliance framework.

•  Manage and develop a high-performing team of fraud analysts responsible for monitoring, investigating, and resolving suspicious activity across all financial products and channels.

•  Lead daily operations of the FRU, ensuring effective case triage, timely investigations, accurate documentation, and clear escalation paths.

•  Oversee end-to-end fraud incident lifecycle, from alert detection and customer outreach to loss mitigation, recovery coordination, and root cause analysis.

•  Serve as a key partner to Operations, Technology, Legal, and Compliance to align fraud detection capabilities with business needs and regulatory expectations.

•  Collaborate with third-party partners (e.g., Threads and other service providers) to support fraud alert reviews, investigations, and intelligence sharing.

•  Design and implement KPIs, SLAs, and QA processes to ensure consistent quality and operational excellence.

•  Prepare fraud metrics, dashboards, and executive reporting to support internal governance, audits, and regulatory inquiries.

•  Support strategic initiatives such as fraud analytics programs, AI-driven detection enhancements, and process automation efforts.

•  Lead or support special projects, regulatory remediation initiatives, and strategic transformation efforts, as required.

Qualifications

•  7+ years of progressive fraud risk or financial crimes experience, with at least 3 years in a team leadership or managerial role.

•  Demonstrated success leading change or transformation projects within fraud or financial crimes functions.

•  Deep understanding of fraud typologies, detection strategies, case management workflows, and loss mitigation best practices.

•  Proven experience managing fraud alert volumes and investigations in a fast-paced, regulated environment (banking or fintech preferred).

•  Strong familiarity with fraud detection tools, case management systems, and third-party monitoring or triage platforms.

•  CFE certification or equivalent preferred.

•  Excellent written and verbal communication skills, including SAR narrative writing and executive reporting.

•  Strong analytical, investigative, and problem-solving skills.

•  Proven ability to manage multiple priorities in a deadline-driven, high-risk environment.

Employee must be able to perform essential functions of the position and, if requested, Thread Bank 

will make reasonable accommodations to enable employees with disabilities to perform the essential 

functions of their job, absent undue hardship, in accordance with the ADA.

Thread Bank is an Equal Opportunity Employer. Thread Bank does not discriminate on the basis of 

race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or 

mental disability, national origin, veteran status or any other basis covered by appropriate law. 

All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Thread Bank permission to email, call, or text you using

the contact details provided. We will only contact you with job-related information.