Quality Assurance Coordinator (RN) - Home Health & Hospice bei CAREM MANAGEMENT SERVICES

Description

About the Role:

Touchstone Health is seeking an experienced RN or LVN to serve as a Quality Assurance Coordinator across our Home Health and Hospice divisions in San Antonio, TX. This is an opportunity to work within a collaborative, clinically integrated team dedicated to exceptional patient care — while enjoying the flexibility and autonomy to shape your day.

Key Responsibilities:

• Oversee clinical documentation for accuracy, compliance, and timeliness in both home health and hospice
  
• Conduct OASIS review, Plan of Care audits, and identify documentation trends
  
• Serve as a liaison between QA, field staff, and clinical leadership to resolve discrepancies and improve performance
  
• Maintain up-to-date knowledge of Medicare Conditions of Participation and industry standards
  
• Provide coaching and education to clinicians on documentation best practices
  
• Participate in QAPI activities and assist in implementing quality improvement initiatives
  
• Support clinical teams during survey readiness, chart audits, and compliance reviews
  
• Collaborate with leadership on process improvements and clinical staff development
  

Requirements

What We’re Looking For:

• Registered Nurse (RN) (LVN) with current Texas licensure
  
• Minimum 2–3 years of QA experience in both home health and hospice settings
  
• Deep understanding of OASIS, Medicare guidelines, and regulatory compliance
  
• Strong attention to detail and commitment to accuracy
  
• Skilled in clinical documentation review and clinician support
  
• Excellent communication and collaboration skills
  
• Comfortable working closely with interdisciplinary teams
  
• Passion for quality, integrity, and patient-centered care
  

Why Join Us:
At Touchstone Health, we believe in courage — and we live it every day. As part of the CareM family of companies, our mission is “to bring out the courage in others.” Whether it's supporting a nurse through documentation challenges or helping a family navigate end-of-life care, you'll be part of a team that leads with heart.

Here, you'll find:

• A warm, tight-knit team environment
  
• Flexible scheduling and mileage reimbursement
  
• Opportunities for leadership, cross-training, and long-term career growth
  
• A culture that values autonomy, balance, and professional development
  

If you’re a detail-oriented RN with a passion for quality and experience in both home health and hospice, we’d love to meet you.