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Hybrid Customer Service Representative - HOSPITAL NAME bei Encore Vet Group

Encore Vet Group · Northfield, Vereinigte Staaten Von Amerika · Hybrid

33.280,00 $  -  39.520,00 $

Jetzt bewerben
Overview:

Be the first smile they see. The voice they trust. The heart of our front desk.

 
At Northfield Veterinary Hospital, we’re more than just a veterinary clinic; we’re a team that leads with compassion, connection, and care. We’re looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk.
 
Located between Cleveland and Akron, Northfield offers a small-town feel with quick access to big-city amenities. With Cuyahoga Valley National Park just minutes away, plus plenty of shops, restaurants, and local charm, it’s a great place to build your career and your life.
 
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Why you'll love us:
  • Lead with heart - Our full-service hospital offers wellness and preventive care, surgery, dentistry, diagnostics, and palliative support, all delivered by a team that genuinely cares. 
  • Committed to excellence - With digital radiography, ultrasound, and in-house labs, we’re equipped to do our best work every day. 
  • Rooted in community - We’ve built strong bonds with the pets and people of Northfield, and we take pride in the trust they place in us. 
What you'll be doing:
  • Greeting clients with warmth and professionalism, in person and on the phone.

  • Scheduling appointments and managing daily workflow.

  • Answering questions and providing clear, compassionate client education.

  • Maintaining accurate records and updating patient files.

  • Supporting the veterinary team with communication and coordination.

  • Processing payments and checking clients in and out.

  • Helping to ensure a calm, organized, and welcoming lobby experience.

You are...
  • A people person who loves to create great experiences from the first phone call to the final tail wag.

  • Organized and detail-obsessed, keeping appointments, records, and communication running smoothly.

  • A master multitasker who stays cool and kind even during the busiest times.

  • Tech-savvy and confident navigating digital systems and patient charts.

  • Calm, clear, and compassionate, especially when pet parents are stressed.

  • Eager to grow your skills in a hospital that values professional development and team culture.

 

 

What's in it for you?
  • Competitive pay, based on experience 
  • Medical, dental, vision, and life insurance (some plans include free outpatient mental health care) 
  • Generous CE allowance + paid CE time 
  • Uniform allowance 
  • Pet care discounts for your personal pets 
  • PTO, floating holidays, parental leave, and military leave 
  • A robust Employee Assistance Program (from finances to wellness and everything in between) 
  • Access to Encore Vet Group’s library of training, CE, and career development resources 
  • A 401(k) with up to 5% company match. 

Want to work somewhere you can grow, belong, and be part of something special? Apply today!

 

Check us out: www.northfieldvethosp.com

 

Northfield Veterinary Hospital is proud to be partnered by Encore Vet Group – see what that means for you: www.encorevet.com  
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Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.

 

Pay Range:USD $16.00 - USD $19.00 /Hr.
Jetzt bewerben

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