Hybrid Prevention of Sexual Abuse and Quality Assurance Coordinator bei Lutheran Family Services Rocky Mountains

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COMPANY OVERVIEW

Lutheran Family Services Rocky Mountains is a nonprofit, human services agency where you have the opportunity to provide support to children and families across the Rocky Mountain region. We are passionate about what we do and dream of inspiring community through our commitment and mission. We are a welcoming agency that believes that ALL people from the newborn to the elderly are valued members of our communities. If you want to make a difference where you live while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains invites you to apply.

DEPARTMENT OVERVIEW

The Long-Term Foster Care (LTFC) program at Lutheran Family Services Rocky Mountains (LFSRM) provides care and support to Unaccompanied Children (UC) in federal custody as they wait for their immigration case to be resolved so they can transition to a more long term program or living arrangement. UCs are placed with licensed foster families and attend public school while they are in the program, allowing them to have more normalized experiences in family based environment.

JOB SUMMARY & RESPONSIBILITIES

The Prevention of Sexual Abuse and Quality Assurance Coordinator will oversee the implementation and ongoing compliance with the relevant state and federal standards and licensing policies. This involves the management of formal internal quality assurance processes, up-to-date knowledge of federal and state policy and procedures, and communication with stakeholders on internal quality assurance efforts.

REQUIRED COMPETANCIES

Occupational Competencies

• Meet standards of practice: Familiarity with social work practice, human development, and the child welfare system, including applicable local, state, and federal regulations and guidance.
• Define quality standards: Familiarity with defining, in collaboration with managers and quality experts, a set of quality standards to ensure compliance with regulations and help achieve licensing and contractual requirements.
• Improve program processes: Experience with aligning practices, policies, and procedures for clear and consistent practices across all programs.
• Analyze test data: Knowledge to interpret and analyze data collected during testing in order to formulate conclusions, new insights or solutions.
• Perform quality audits: Experience with executing regular, systematic and documented examinations of a quality system to verify conformity with standards based on objective evidence such as the implementation of processes, effectiveness in achieving quality goals, and reduction and elimination of quality problems.
• Work collaboratively with program leaders: Familiarity with collaborating with program leaders and other departments ensuring effective service and communication.

Foundational Competencies

• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Coordination: Adjusting actions in relation to others' actions.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting.
• Quality Control Analysis: Conducting inspections of files, manuals, and forms evaluate program quality.

EXAMPLE ACTIVITIES

• Monitor the implementation of federal policies and procedures, including compliance in case management, case documentation, and staff training requirements.
• Conduct regular internal reviews of case files, data portal systems, and foster family files, as well as any other standard focal areas associated with federal and state policy and procedures. Ensure employee files are in compliance with specific program, federal, and state requirements.
• Analyze federal and state policy and procedure updates and translate into practical operationalization for program staff.
• Serve as primary point of contact with partner staff to ensure compliance to related policies.
• Monitor and report on the implementation of federal and state policy and procedure updates, as well as any program recommendations, corrective action plans, and program development plans.

REQUIRED CERTIFICATIONS

• Bachelor's degree in behavioral sciences, human services, or social service field OR
• Bachelor's degree in business administration or management.
• Minimum one (1) year experience in child welfare services, standards, best practices, and compliance issues.
• Demonstrated ability with analytics and process improvement.

VACCINATION POLICY

Due to policy requirements from the Office of Refugee Resettlement, staff in this Long-Term Foster Care Program who work directly with Unaccompanied Children must present proof of immunization or immunity (within 120 days of hire) to the following diseases: Varicella, MMR, Tdap, and annual Influenza; or an approved exemption from Human Resources.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.