Hybrid Central Scheduling Specialist I bei Novant Health

Central Scheduling Specialist I

Responsibilities:

• Schedule all patient procedures accurately and efficiently.

• Perform registration activities, including gathering and verifying patient demographic and insurance information.

• Ensure complete and authenticated signed orders are secured for all scheduled procedures.

• Maintain clear and timely communication with patients and healthcare providers to confirm appointments and necessary documentation.

• Education: High School Diploma or GED, required.
• Experience: Minimum one year experience in scheduling, patient access, registration, billing, cash collections, insurance and/or pre-certification, or related experience in a medical environment; required.
• Additional Skills Required: Excellent interpersonal and communication skills, experience and competency in customer relation skills in a professional environment. Ability to organize and prioritize work in a stressful environment. Ability to work effectively as a member of a team and is self-directed. Good problem solving skills. Basic medical terminology. Exemplary keyboarding skills and experience in patient registration systems and familiarity with personal computers. Basic knowledge of hospital performed procedures.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".