Hybrid Banquet Bartender - PT bei Bear Creek Mountain Resort

WHAT WE ARE LOOKING FOR:

The ideal Banquets Bartender for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Banquets Front of House team, helping to create a memorable experience for guests at events including weddings, one of life's most important days, family events, other celebrations and corporate events. The right person will help to create an enjoyable experience for our guests attending these events.

WHAT WE EXPECT FROM YOU:

• Prepare and serve drinks to guests during Bear Creek's banquets with a friendly and helpful attitude
• Pull and deliver to event space appropriate amount of liquor, beer and wine from liquor room
• Welcome each guest
• Mix, garnish and serve alcoholic and non-alcoholic drinks for guests of Bear Creek's banquets, following standard recipes
• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel welcome and appreciated
• Offer assistance before guests ask
• Responsible service of alcohol is extremely important. Bartenders must keep count of the number of drinks guests are served and determine when a customer has had too much to drink. Notify Captains or management
• Collect money for cash bar
• Keep all areas cleaned and stocked to Bear Creek's standards
• Set up and breakdown bar in a timely manner
• Wash and sterilize stemware

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures