Hybrid CMA/RMA - Family Medicine - Jacksonville bei Wilmington Health

Purpose:

 Administers nursing care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following duties.

Duties/Responsibilities: 

Essential

Prepares patient for and assists with examinations.

 Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed.

Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system.

Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications.

Conducts specified laboratory tests.

Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions. 

Communicates with managed care for prior authorizations. Schedules procedures on campus and off site

Responsible to respond to/triage patient phone calls and messages.

Educates patients and instructs on any medications, treatment plans, etc. 

All other duties as assigned by Department Manager

Other Duties:

Qualifications:

Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-Active CMA or RMA Certification from accredited association.

-Successfully completed and passed an accredited Associates Degree program in Medical Assisting.

-Full COVID 19 vaccination is required as a condition of employment for all positions with Wilmington Health. Documentation is required prior to orientation.

Preferred: 

-One year clinical experience

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law.

ADA Physical Demands:

Rarely (Less than .5 hrs/day)  Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Certified Medical Assistant (CMA) Competencies

General

1. Customer Service
2. Professionalism/Integrity/Responsibility
3. Teamwork/Process Focus
4. Dependability/Punctuality
5. Interpersonal Relationships/Communication
6. Judgment/Decision Making/Problem Solving
7. Quality/Quantity
8. Initiative
9. Safety/Housekeeping
10. Organizational Skills/Time Management
11. Meds/IVs
12. Specimen Collection
13. Assessment Skills
14. Phone Skills/Triage
15. Equipment Use/Maintenance
16. Procedures
17. Computer Knowledge
18. Documentation