Hybrid Case Manager – Float & Population Health bei Sunrise Community Health

Application Deadline: Accepted on an ongoing basis. 

Sunrise Community Health Summary

 Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado.  With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being. 

Case Manager – Float & Population Health:

 The Case Manager – Float & Population Health is responsible for supporting the health and well-being of a defined patient population by providing care coordination, health education, and resource navigation. This role focuses on identifying at-risk individuals, reducing barriers to care, addressing social determinants of health, and helping patients manage chronic conditions. The Case Manager works collaboratively with patients, providers, and interdisciplinary teams to ensure patients receive comprehensive, patient-centered care.

Position Summary:

 With a Quality, Customer First, and Compassionate approach, The Case Manager – Float & Population Health will:

• Conduct outreach to assigned patients based on risk stratification, referrals, or care gaps.
• Receives reports, gathers relevant data, and accurately updates patient records in the electronic health record (EHR) system.
• identifies clients that will benefit from care coordination.  Works with agencies and service providers to facilitate care coordination and information sharing.   
• Research external medical records and updates patient information accurately and efficiently in the electronic health record (EHR) system.
• Provides case management to assigned patients. 
• Team Based Care – Clinical Care Collaboration – Works in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.  
• Pre-Visit Team Based Planning – Reviews daily schedule and chart by care team.   Documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update.  Ensures patient visit is more efficient by identifying:  1. Records from transitions of care are available during the patient visit.   2.  Results from labs or diagnostic are in the EHR.  3.  Labs or other services that are not specified in the standing orders protocols.  
• Screens patient for healthcare needs. 
• Develops a client-focused case management plan.  
• Educates the patient/family/caregiver about the case management process and evaluates their understanding of the process.  
• Monitors patients according to the guidelines set by the CDC, CCGC, State and Sunrise Community Health.
• Assists with scheduling appointment, follow-up care, referrals and medication refills.    
• Attends assigned trainings (cardiovascular, CCSP, PM, Medicaid, CGM, Insulin Pumps).
• Provides health coaching and patient education for Diabetic patients. 
• Assists patients with transportation needs.
• Other duties as assigned.  

Minimum Qualifications:

• High School Diploma or GED.
• Bachelor’s Degree (B.A.) in human services, social work and/or nursing preferred.
• 1-2 years related experience and/or training, or the equivalent combination of education and experience.   
• Bilingual English/Spanish Preferred

Perks and Benefits:

At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off.  Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!  

Sunrise Community Health offers a generous range of benefits.

Generous PTO and Leave Times:

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)

Health, Medical, and Wellness Benefits:

• Medical Insurance
• Dental & Vision Insurance
• Basic Life & AD&D Insurance 
• Voluntary Life Insurance 
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending Account
• FSA Dependent Care Spending Account
• Employee Assistance Program

Financial Benefits:

• Competitive 401K Plan
• Loan Forgiveness Programs*
• Referral Bonus

Professional Development:

• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Subscription  

Get Involved:

• Employee Recognition Programs 

* Providers can apply for the State or Federal loan repayment program.

Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position Influenza (Flu) Vaccines are required for ALL staff. COVID vaccine is highly encouraged. N95 Testing is required for Clinical positions and facial hair must not interfere with the seal or valve function of the respirator.               

Sunrise Community Health is an Equal Opportunity Employer.  We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.  Accommodations are available for applicants with disabilities.