Hybrid Customer Service Representative bei Masimo Corporation

Temporary contract - 6 months

Job Summary 

The Customer Service Representative deals with all orders within his/her assigned regions. 

Your responsibilities 

• Enter and confirm sales orders placed by E-mail, EDI, and fax and support sales force in the region. 
• Initiate customer and order set-up and ensure a timely response to all orders received from customers. 
• Check product availability and coordinate shipments in the region, liaising closely with distributors. 
• Provide customers with proof of delivery. 
• Resolve customer pricing discrepancies. 
• Process customer returns per company policies and procedures. 
• Support sales force and internal team members for samples and supplies. 
• Coordinate invoicing with the Finance team. 
• Projects as assigned. 

Your profile 

• Commercial apprenticeship or equivalent diploma. 
• Experience in international customer service is a plus. 
• PC literate (Word, Excel, PowerPoint) and are familiar with using ERP systems, Sales Force experience would be advantageous. 
• Fluent in English and other languages are an advantage.
• Excellent interpersonal and relationship building skills. 
• Excellent organizational, communication and writing skills. 
• Tact and diplomacy. 
• Ability to multi-task. 

Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference. 

Please send your full application through our career website 

To learn more about us, please visit: www.masimo.com

We look forward to getting to know you!