Ottawa YMCA Job Description

Title: Building Supervisor    

FLSA Status: Non-Exempt 

Reports to: Facility Director 

Revision Date: 08/04/2025

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Building Supervisor has primary management control over all aspects of Ottawa YMCA operations, with a special focus on building safety/security functions and building maintenance/custodial functions during open building hours. Active involvement in building oversight is required.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL OVERALL FUNCTIONS

1. Risk Management – Patrols building and grounds to prevent fires, theft, vandalism, and other behavior disruptive to the peace and orderly operation of the YMCA. Documents all occurrences of personal injury, property damage or theft, anti-social behavior or other unusual situations by completing an Incident Report form for each occurrence. 

2. Building Maintenance – Coordinates and assists in light maintenance tasks such as replenishing bathroom/locker room supplies, sweeping floors, mopping, etc. Responsible for cleaning, removing and sanitizing areas exposed to potential bio-hazardous waste (body fluids).

3. Enforcement of Rules and Policies – Interprets and sensibly enforces YMCA rules, regulations and operational policies. Observes behavior of YMCA members and guests. Cautions and/or takes appropriate enforcement action against violators. Monitors program and activity areas to ensure compliance with the YMCA’s policies. Remains visible and readily available to patrons and staff.

4. Emergency Situations – Renders CPR and First Aid care to injured guests, members and employees. When appropriate, telephones “911” to insure that seriously injured receive necessary medical attention. Becomes knowledgeable about the YMCA’s Emergency Action Plans and able to fully implement the Plans’ provisions.

5. Public Relations – Maintains a friendly and visible presence in the building. Get to know names of guests & members. Assists guests, members and the general public in gaining the information they desire related to the YMCA’s facilities, programs and services. Becomes and remains knowledgeable of the YMCA’s programs, practices and policies. Resolves complaints. Strives to maintain an orderly and pleasant building atmosphere for the benefit of guests and members and the YMCA’s organizational image.

6. Building Tours – Provide scheduled or upon demand guided tours of the YMCA to groups or individuals.

7. Personnel – Insures that employees are present, alert and performing their duties in the expected manner.

8. Program Support – Coordinates and assists in room rental and program equipment set-ups. Works to resolve room rental/usage conflicts. Is responsible for crowd control and security during major program events and when large numbers of people are present in the building.
   

9. Front Desk – Able to fill in and perform basic front desk responsibilities, including but not limited to; answering the phone, taking messages, verifying that members scan in, and answering customer’s questions.

10. Inspections - Performs daily and periodic inspections of the building and updates Building Supervisor Checklist at the end of each shift. Makes contact with all departmental employees during shift. Make sure the building is cleared and properly locked before leaving. Completes required written reports. (SEE CHECKLIST)

11. Other Duties – Performs other duties, as assigned by the Facility Director and/or Executive.

QUALIFICATIONS

1. Zusätzliche Nebenleistungen