Hybrid Customer Administrative Specialist bei Offix LLC

Description

Offix, LC, is a 24-year-old family business that embraces the philosophy of “Just Ask”. We have a Passion for Perfection and would like to welcome you to the Offix family. At Offix, we work together towards our 10-year goal of reaching $40,000,000 in revenue.

Our specialty embodies “Doing the Right Thing”. Our sweet spot is in our empathy for our Company employees, Customers and Community. If you want to belong to a team, well family really, that does that well every day, this is the place for you to “Thrive in Your Role”.

 You’ll love coming to work every day if you not only understand, but also have the desire and capacity to:

• Nurture Client Relationships
• Regularly Connect and Engaging with your Customers
• Learn New Things and are Open to New Ideas
• Respect the Need for Rules and Regulations
• Communicate Openly and Effectively

You’ll be successful in your role here at Offix, if you value clearly defined processes and are suitably skilled to:

Have passion for talking with customers

• Collect important data from customers daily
• Handle all incoming calls to the organization
• Assist others when needed
• Dedicate the Time Necessary to Learn about the role you will be expected to thrive in

We train our employees to ensure their success. Our goals are reached through the collective efforts of each team member.  

If you have the motivation to come to work, commitment to learn and meet or exceed your performance goals, you’ll be recognized and rewarded. Our company embraces the EOS framework as a foundation for our operations. Meaning, as a member of this team, you will have a dedicated leader who:

• Provides clear direction
• Ensures that you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes the time to truly understand your role 
• Presents transparent and concise expectations
• Demonstrates and welcomes clear and effective communication style
• Facilitates productive and efficient meetings
• Meets one-on-one with you, quarterly or more, if needed
• Rewards and recognizes your contributions and performance

Offix clients experience firsthand the value we place on personalized attention and responsiveness. Our exceptional service is precisely why we continue to enjoy a 95% Customer Retention Rate, year after year. If you have experience working with clients who prioritize superior quality over the lowest cost, then this position will be an excellent fit.

Requirements

• High School diploma but college degree preferred 
• 3-5 years of administrative experience 
• 1-2 years of data entry