Hybrid Vehicle Acquisition/Customer Relations Specialist bei Stevens Creek Hyundai

Stevens Creek Hyundai, a proud new member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. 

As a Vehicle Acquisition/Customer Relations Specialist, you are responsible for following up with leads and creating valuable guest experience for customers wanting to sell or trade in their vehicles.

What you’ll be working on:

• Reaching out to customers who have expressed interest in selling or trading in their vehicle
• Following up on inbound leads through phone, email, or text to gather vehicle info and set appointments
• Communicating regularly with customers to understand their needs and offer a competitive, fair-value deal
• Contacting customers after their new vehicle purchase to ensure perfect delivery
• Contacting customers after their vehicles service to ensure satisfaction
• Documenting feedback from customers and working with the Sales & Service team to improve CSI scores

What you need to bring to the table:

• 1-3 years of customer service, retail, or sales experience
• Strong communication skills—both in person and over the phone
• Confidence in negotiating and guiding customers through the vehicle trade-in or selling process is a plus
• Ability to stay organized, follow up consistently, and work independently
• Valid driver’s license and clean driving record 

Salary: $36,000-$150,000/annually

*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.  

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. 

“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us! 

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*www.dgdg.com/privacy-policy/