Hybrid Access & Resource Services Student Assistant bei Case Western Reserve University

We are currently seeking student assistants to fill positions that require a minimum commitment of 10 hours per week and 2 semesters. To apply, please submit a resume and your availability along with an optional cover letter. Additionally, please specify your expected graduation date and whether you are eligible for work study.

Students are needed between the following operation hours:

• • Sunday: 8 pm - 12 am

  • Tuesday: 10 am - 3 pm

  • Thursday: 8 am - 3 pm; 10 pm - 12 am

  • Monday: 8 am - 3 pm

  • Wednesday: 8 am - 3 pm

  • Friday: 9 am - 3 pm

Responsibilities:

Students Assistants provide general and essential assistance in public services and in library collection and materials processing duties. These responsibilities can include:

• Significant interaction with the public, including responding to patron queries about library accounts and services and assisting with the location of library resources

• Processing and shelving books, periodicals, and media materials

• Basic maintenance and awareness of library collection

• Providing patron assistance with computing, printing, and scanning stations

• Becoming knowledgeable about library policies and being able to effectively enforce them

• Carrying out other miscellaneous tasks as assigned, including organizational tasks and light cleaning

• Prompt reporting of issues to supervisor or other full-time staff is expected

Student Assistants receive extensive training in job-related areas including but not limited to:

• Circulation procedures

• Library classification system and shelving

• Basic reference and research

• Facility opening and closing procedures

Rate of pay: Undergraduate students start at 12.22. Graduate students at 12.65.

Skills and Attributes:

• Requires a strong desire to work with the public, together with excellent and attentive interpersonal and professional communication skills

• Ability to follow clear and specific direction and prioritize tasks

• Self-motivated to independently complete tasks with high level of accuracy and attention to detail

• Willingness to continually learn new skills and adapt to changes

• Ability to reliably maintain a consistent work schedule throughout each semester

• Possess a strong degree of professionalism when communicating with patrons in person, via email, and over the phone

• Ability to lift heavy books, push book carts, and shelve materials at various heights is required

Application Requirements: Please include your resume and availability to work during our hours of operation including those that fall outside of the times listed in the position description above, along with an optional cover letter. Additionally, provide your expected graduation date and indicate whether you are eligible for work study. Applicants who cannot commit to a minimum of two full academic semesters will not be considered.