Hybrid Support Services Supervisor QP bei None

Summary:

As a Support Services Supervisor (QP), you will coordinate delivery of Medicaid services for people with intellectual and/or developmental disabilities (IDD) and autism. You will supervise and collaborate with direct support professionals to provide these services in the participants’ homes and their communities. 

Essential functions:

• Provide excellent customer service, empathetic support, and advocacy to our participants and their families through good communication by making community and home-based visits or utilizing other communication.
• Supervise and support direct support professionals. Build relationships and improve retention through communication and training, both individual and group. Conduct performance evaluations and approve service notes.
• Work closely with community stakeholders to develop productive working relationships.
• Conduct assessments, develop habilitative and personal care goals, and participate in or facilitate plan of care or intake meetings with participants.
• Answer the On-Call line approximately one weekend per month.

Competencies:

• Knowledge of the IDD service system and local resources.
• Excellent verbal and written communication skills including training and presentation skills.
• Ability to independently organize projects, determine priorities and meet deadlines.
• Resume must clearly show how many months’ experience you have working directly with the IDD population

Qualifications:

• Employee must be privileged as a Qualified Developmental Disability Professional (QDDP) by meeting one of the following:
  1. Master’s degree in a human services field plus 1 year of direct service experience in the developmental disability field OR
  2. Bachelor’s degree in a human services field plus 2 years of direct service experience in the developmental disability field OR
  3. Bachelor’s degree in a field other than human services plus 4 years of direct service experience in the developmental disability field
• Two years of experience administering or having significant responsibility for human or social service program delivery preferred
• One year of supervisory experience preferred
• Ability to transport participants in personal vehicle (including valid driver’s license, registration, and current auto insurance) 

Work environment:

• This is a hybrid position; work will be performed in-office and from home.  The employee will also visit participants’ homes and attend off-site meetings and community events.
• Occasional weekend and/or evening work flexibility is required.

Physical Demands:

• Work involves talking, hearing, sitting, standing, walking, bending, squatting, climbing stairs, using hands to handle objects or operate tools, and driving a vehicle.
• May be required to push, pull, lift or carry up to 50 pounds, physically transfer individuals, and perform CPR / First Aid.