Hybrid Workers' Compensation Coordinator bei Georgia Hand Shoulder & Elbow P C

Description

Job Summary:

The Workers’ Compensation Coordinator will facilitate patient care and coordinating patient flow and by effectively supporting workers’ compensation patients

Duties/Responsibilities:

• Facilitates and assists with appointment scheduling, cancellations and rescheduled appointments in accordance with physician and/or office guidelines.
• Handles Attorney Correspondence/Medical Records Requests, assists case manager and adjusters in receiving medical records when requested.
• Posts charges to Patient Accounts daily as needed.
• Assists with coordination of care when requested by case managers.
• Responsible for clarifying information and diagnosis by communicating with healthcare providers.
• Assists with charge ticket coding by ensuring the diagnostic and procedural codes are recorded accurately.
• Assists physicians with medical records concerning workers compensation patients through job descriptions, correspondence and surveillance videos.
• Submits necessary information and documentation for insurance authorization and obtains authorizations.
• Advises patients of balances owed to GHSE and collects money.
• Checks charts for the next day’s schedule to ensure all information is current and correct.
• Maintains responsibility for the Clinical Inbox and Workflow Dashboard to ensure tasks are routed correctly and being completed.
• Participates in weekly huddles with administrative staff.
• Maintains files and records as requested.
• Maintains OSHA compliance in coordination with OSHA Compliance Officer.
• Performs other duties as assigned.

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize and delegate tasks.
• Ability to create and present ideas and budgets in a variety of formats.
• Ability to maintain confidential records.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Three years of related experience with medical office administrative experience.
• Knowledge of philosophy, mission, leadership needs, and planning requirements of the organization preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.