- Junior
- Optionales Büro in Harrisburg
This full-time position provides direct administrative assistance for the Records and Registration Office, coordinating day-to-day front-end office operations and maintaining student records.
Key Role Accountabilities
- Serves as a contact for the Records and Registration Office, managing phone inquiries, assisting walk-ins, and supporting student registration processes.
- Processes internet submissions, updates demographic data, and assists students with the online registration process.
- Manages student files (new, active, inactive), downloads syllabi for repository, and uploads dismissal documents to student records.
- Supports the Freshdesk ticketing system, assists with database cleanup, and provides various reports as needed.
- Process routine forms, reports, correspondence, and third-party enrollment verification/certification letters.
- Assists with scheduling, including 25-Live room scheduling and undergraduate student scheduling.
Minimum Role Requirements
- Bachelor's degree or equivalent experience in higher education.
- At least 2 years of experience in administrative support or a related role; experience with database systems and data management tools is a plus.
- Strong attention to detail and a high level of accuracy.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Strong analytical and problem-solving skills and the ability to manage multiple projects concurrently with frequent interruptions.
- Good communication skills, both written and verbal, with the ability to develop effective working relationships within a fast-paced, multicultural environment.
- Available to work occasionally on Saturdays throughout the year.
