- Professional
- Optionales Büro in Rockport
Description
Join Our Mission to "Keep the World Running!"
At Valor Oil, we believe in the power of community, integrity, and safety. As a leading company in the convenience store industry, we are committed to providing exceptional service and maintaining a workplace where our team members feel valued, supported, and part of something larger than themselves. We’re looking for a Store Manager to lead our HOP Shops team.
Why Valor?
At Valor, our core values shape everything we do. We embrace the importance of Family, both within our company and in the communities we serve. We hold ourselves to the highest standards of Integrity, ensuring that we always do the right thing. We invest in our future through Profitability, maintaining a sustainable and thriving business. Above all, we prioritize Safety, for both our employees and customers.
When you join us, you're not just stepping into a job, you're becoming part of a company that cares for its people and makes a difference every day.
At HOP Shops, we bring our mission to life in a unique way—creating a fun and vibrant atmosphere where the community can enjoy the features like our world-famous Disco Bathrooms! As a Store Manager, you’ll be at the forefront of making these experiences unforgettable while ensuring smooth day-to-day operations.
Role Benefits:
- Enhanced Holidays: Take the day off on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day—or earn a $75 incentive if you work 4 hours or more.
- 401k Savings Plan: Company match of up to 3%. Eligibility after 3 months of service.
- Fuel Discount: Save 10 cents per gallon on fuel with Ribbiting Rewards.
- FIPS Core Values Incentive: Paid annually around Thanksgiving.
- On-Demand Pay: Access your earnings before payday.
- Community Outreach: Participate in Make-A-Wish and other charitable events.
- Years of Service Awards**: Earn $100 for every 5 years of service.
- Health Benefits: Medical, Vision, Dental, Voluntary Life, AD&D, Long-Term Disability, Flexible Spending Accounts, AFLAC, and more.
- Store Performance Incentive: Paid quarterly.
- Work Tools: Provided work cell phone and computer.
Growth Opportunities:
At Valor, we’re committed to your growth. As a Store Manager, you’ll have the opportunity to develop your leadership skills, expand your knowledge of retail management, and grow within the company. Whether you’re looking to move up within retail management or explore other roles within our operations, Valor offers career paths that reward hard work and dedication.
Responsibilities:
Team Leadership:
- Recruit, interview, and hire new team members and Assistant Store Managers, with input from the HR Department.
- Coach and develop team members for success, providing regular feedback and performance evaluations.
- Establish and supervise work schedules, manage time-off requests, and handle personnel conflicts as needed.
Store Operations:
- Oversee daily store activities, ensuring smooth operations, including inventory control, financial performance, and customer service.
- Implement store policies, procedures, and safety standards to maintain a clean, well-organized, and efficient store.
- Ensure all electronic equipment and systems (POS, security, etc.) are properly programmed, maintained, and in full working order.
Financial Management:
- Set sales and profit goals for the store, manage cash handling, and investigate cash variances and inventory discrepancies.
- Prepare and review financial reports, and collaborate with the District Manager to review store performance.
- Ensure expenses are within budget, including payroll, inventory, and store maintenance costs.
Vendor Relations:
- Work with vendors to secure favorable pricing, quality products, and service agreements.
- Verify product deliveries, check-in procedures, and ensure all billing invoices are accurate.
Customer Service:
- Create a positive shopping experience for customers by maintaining a clean, friendly, and welcoming store environment.
- Handle customer complaints promptly and professionally, ensuring customer satisfaction.
- Maintain a customer “Want” list and respond quickly to changes in customer preferences and needs.
Safety & Security:
- Implement and oversee safety protocols to protect team members, customers, and company property.
- Ensure compliance with health and safety regulations, conduct safety audits, and take corrective actions when necessary.
Store Maintenance:
- Ensure the store is clean, well-lit, and properly stocked, and that all equipment and fixtures are in good working condition.
- Prevent losses due to spoilage, damage, theft, and poor housekeeping practices.
Employee Engagement & Development:
- Recognize and engage team members through employee recognition programs and team-building initiatives.
- Lead ongoing training and development to ensure all team members are proficient in operational procedures, customer service, and safety protocols.
- Manage employee performance and conduct coaching or disciplinary actions as needed.
Community Engagement:
- Build and maintain relationships with local organizations, schools, and community groups.
- Encourage and participate in community outreach programs and local events that support our mission.
Environmental Sustainability:
- Identify and implement sustainable practices, such as recycling programs and energy-saving initiatives, to align with the company’s sustainability goals.
**Qualifications:**
- Retail management experience is strongly preferred.
- Business degree or relevant background preferred; high school diploma required.
- Strong communication skills, both verbal and written.
- Basic knowledge of accounting principles is a plus.
- Must have a valid driver’s license and reliable transportation.
- Ability to perform manual labor when necessary.
- Positive, customer-focused attitude with the ability to lead a team.
If you're ready to lead a team, drive business success, and be part of a community that loves to HOP in, HOP out, at HOP Shops, and enjoy the fun (and world-famous Disco Bathrooms), we want to hear from you!
At Valor, we are more than just a company—we are a family that works together to ensure we "Keep Your World Running." Apply today to join our growing team!
Requirements
Qualifications:
- Retail management experience is strongly preferred.
- Business degree or relevant background preferred; high school diploma required.
- Strong communication skills, both verbal and written.
- Basic knowledge of accounting principles is a plus.
- Must have a valid driver’s license and reliable transportation.
- Ability to perform manual labor when necessary.
- Positive, customer-focused attitude with the ability to lead a team.
At Valor, we are more than just a company—we are a family that works together to ensure we "Keep Your World Running." Apply today to join our growing team!
