Hybrid Sales & Events Coordinator bei Avalon PS HM, LLC

Position Summary:

The Sales & Events Coordinator will play a key role in supporting the sales team in driving business growth and ensuring smooth operations for all sales-related activities. This individual will handle administrative tasks, manage client relationships, assist with event coordination, and contribute to achieving sales targets in a fast-paced and dynamic environment.

Key Responsibilities:

• Assist the Sales & Events team with lead tracking, CRM management (TripleSeat) and database upkeep to ensure accurate and up-to-date client information.
• Serve as a primary point of contact for Sales & Event clients; responding to inquiries, providing property details, and assisting in converting leads into confirmed bookings for events, groups, and individual reservations.
• Service Groups including entering rooming lists, handling billing, VIP requests, Group Resumes, etc and assist with event coordination, including detailing BEOs and ensuring allclient needs are met.
• Support the sales team with administrative tasks, including but not limited to creating reservations, entering bookings, updating arrival reports, preparing proposals, presentations, contracts, and travel agency commissions.
• Support the Marketing team with coordinating regular Programming Events.
• Coordinate interdepartmentally with front office, catering, and operations to ensure smooth event execution and exceptional guest experiences.
• Prepare sales reports to track booking trends, revenue generation, and other performance indicators, ensuring accurate data reporting.
• Conduct site inspections and assist with familiarization tours for clients and sales-related contacts.
• Support the creation and distribution of promotional materials and assist in executing sales campaigns to drive brand awareness and lead generation.
• Provide exceptional client service, ensuring all interactions reflect the luxury standards of the hotel.

Education & Qualifications:

• Previous experience in a sales or customer service role, preferably in hospitality or event coordination.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software (e.g. TripleSeat).
• Ability to work independently as well as in a team environment.
• Attention to detail and a strong problem-solving mindset.
• A passion for hospitality and customer service.
• Knowledge of hospitality industry trends and practices, preferred.
• Experience with event planning and coordination, preferred.
• Prior experience in the Palm Springs market or with luxury properties, preferred.

Working Conditions:

• Primarily office-based with occasional site visits and event coordination across the properties.
• Full-time, typically 40 hours/week, with occasional evening or weekend shifts during peak times or events.
• Light physical activity, including walking between property areas and occasional lifting of event materials. Mostly desk work with a focus on computer tasks.
• Regular interaction with internal teams and clients, requiring strong communication and professional appearance.

  Ability to handle multiple tasks, deadlines, and high-pressure situations in a fast-paced environment.

About Avalon PS HM, LLC

Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding.

AVALON HOTEL & BUNGALOWS PALM SPRINGS

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret while Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

INGLESIDE ESTATE

At the historic Ingleside Estate & Melvyn's Restaurant, an old Hollywood glamour runs deep: Build in the 1920's for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn's restaurant and lounge completes this picturesque setting to play and escape it all.

Equal Opportunity Employer

At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.

Fair Chance Hiring

In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.