Hybrid Senior/Customer Service Representative bei Evonik Singapore Specialty Chemicals Pte. Ltd.

What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click on the link to learn more about Evonik from our employees:

https://careers.evonik.com/en/about/meet-the-team/

RESPONSIBILITIES

• Responsible for complete order to cash process

• Process customer orders using SAP S4/Hana system

• Provide sales support to designated countries, where applicable

• Coordinate the preparation of shipping documentation to customers

• Attend to customer complaints

• Handle customer request for samples

• Participation in project teams, where applicable, in support of the Business Line strategy

• Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant

• Interact with colleagues from Headquarters, Sales & Marketing, SCM, Accounts Receivables, Credit & Legal teams to follow up on credit and logistics matters

REQUIREMENTS

• At least 5 to 8 years of work experience in an MNC environment

• Sound knowledge in logistics and shipping

• Familiar with export documentation e.g. Letter of Credit, Bill of Lading, Airway Bill, Export Letter of Credit orders, preparation of banking documents using Trade Services online banking system, etc.

• Experienced in using SAP S4/Hana system and MS Office is an advantage

• Good team player, able to work independently and takes initiative to resolve issues

• Meticulous, organized and possesses positive attitude

• Good communication and interpersonal skills. Fluency in spoken and written English and Chinese is required

• Basic knowledge of Financing, Credit Management and Global Trade Services will be advantageous

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

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