Hybrid Development Underwriter bei UnderwriteMe

Job Title

Job Description

UnderwriteMe is a UK based Insurtech creating disruptive SaaS solutions for the insurance industry. We are on a mission to make life insurance more widely accessible, providing technology to ensure people and their loved ones are protected when the inevitable happens.

We are wholly owned by Pacific Life but operate as an autonomous business within the company. This gives us the best of both worlds - the freedom to act like a technology scale-up, with the stability of a large company meaning longer-term thinking and no last-minute pivots to gain our next funding round. Pacific Life Re became 100% shareholder of UnderwriteMe in 2017 given the strategic synergy with its reinsurance business.

UnderwriteMe has two main products we sell to customers:

• Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient.

• Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach.

UnderwriteMe is part-way through a multi-year transformation to adopt a Product Operating Model, modernising our architecture and moving our products to a SaaS model. We still have much to do, and we’re looking for people to join us on this challenging and exciting journey.

Pacific Life and UnderwriteMe are both organisations focussed on creating a great environment in which to work. We recognise that attracting and retaining top talent is how we continue to improve the company. We pay well and as we are part of a mature organisation, we have a good benefits package. We value and celebrate diversity in our teams and continually work to celebrate the uniqueness of each person. We work in a hybrid model and we expect our leaders to flex where they work based on the needs of the company and their teams.

About The Role

As part of the UnderwriteMe Decision Platform - Customer Success team, you will work closely with Business Development Managers, Project Managers, Implementation Analyst as well as other members within Customer Success. 

In this client facing role - you will play a pivotal role in supporting activities across business development as well as customer success. Key activities include client demos, engine configuration related activities such as implementations, professional services as well as training.

What you will be Doing
 

The Development Underwriter will be responsible for: 

• Supporting business development related activities such as prospect demos, discovery exercises, preparation of proposals including RFPs

• Configuration related activities (including testing) as they pertain to new implementations, pilots, proof of concepts, professional services, training (both internally as well as externally).

• Provision of data insights using UnderwriteMe’s data visualization tool to help clients better understand their business and importantly optimize business outcomes (e.g. underwriting automation rates) through the use of the Decision Platform 

• Creating advocacy for the Decision Platform at conferences and other industry events, content creation (e.g. use cases and business outcomes delivered) promoting benefits of the platform aimed at driving awareness across the industry. 

• Management and improvement of the regional internal underwriting rule sets.  

• Establish effective customer relations as part of driving strong customer engagement.  

• Assisting the Support desk by providing subject matter expertise in responding to incidents raised by clients.

Other customer success activities:

• Assisting clients in fulfilling their third-party risk management and compliance requirements in the form of audits and due diligence activities. 

• Supporting contract (e.g. renewals) as well as billing activities as required.  

What type of person fits the role: 

• Minimum of 5 years’ underwriting experience of life & disability underwriting in the life insurance sector.  Reinsurance and claims experience will be an advantage.

• Experience with auto-underwriting systems i.e. rules configuration capabilities

• Data analytical skills with the ability to analyze data delivering actionable data insights 

• Strong communication and presentation skills in delivering demos, client pitches, facilitating workshops and influencing outcomes.

• Active collaborator able to work with different stakeholders towards key business outcomes

• Experience handling underwriting automation across different Asian market(s). 

• A self-starter who manages their own priorities and calls out when assistance or clarity is needed. 

• Adaptable and resilient able to thrive in dynamic and challenging circumstances.

What we offer

Here at UnderwriteMe, you have the chance to work on solving complex problems that will change how lives are protected. This means working in an environment where you can really make a difference and where the opportunities for continuous learning and development are abound. 

Unlike many other scale-up Tech companies, we have the financial backing of our successful parent company. This means we can offer a number of benefits and programmes to reward and recognise our employees’ contributions, which reflect the value we place on our employees. From competitive salaries and bonus schemes to wellness offerings and a hybrid working approach that facilitates a healthy work-life balance 
 

We also take pride in giving back to the community and offer rewarding volunteering and social responsibility opportunities. 
 

More About UnderwriteMe

UnderwriteMe is an InsurTech company and subsidiary of Pacific Life Re (PL Re), dedicated to transforming the life insurance industry through innovative data and technology products. Our mission is to make insurance more accessible by enabling the future of underwriting and the future of distribution for our clients. 

The Decision Platform is our B2B Enterprise Software product that aims to help insurers optimise their underwriting and claims process and realise that future of underwriting and claims. The Protection Platform is our B2B SaaS marketplace for financial advisers and brokers that we believe is the future of distribution.  

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

• 23 days of annual leave with option to buy/sell more days

• Adoption and fertility leave 

• Generous enhanced parental leave  

Healthcare

• Comprehensive private insurance coverage for employee and dependents

• Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary 

• Optical & Dental benefits 

• Additional flexi benefits

Wellness

• Access to Employee Assistance Program 

• Time off for volunteering 

• Charitable matching of employee donations



As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values