Hybrid Lead - SAP Basis bei Hy-Vee, Inc.

The Helpful Smiles Technology Global Center (HST Global) in Bangalore is a division of the Hy-Vee IT team named as the Helpful Smiles Technology Center based in the US. It supports Hy-Vee’s business growth and modernization needs by accelerating the adoption of technology across enterprise operations. It offers tech talent the unique opportunity to transform retail technology at Hy-Vee and understand different markets and cultural dynamics, as well as the opportunity to work locally and remotely on IT challenges. The Hy-Vee IT team is looking to expand its capabilities in software development and delivery with roles such as Agile and full stack and data analysts based out of Bangalore. HST Global will serve the entire IT organization across roles and functions.

About Hy-Vee

Hy-Vee, Inc. is an employee-owned chain of supermarkets with a revenue for more than $14 Billion dollars annually. Hy-Vee ranks among the top 5 most trusted brands and has been named one of America’s top 3 favourite grocery stores. Its more than 330 stores are in nine Midwestern states: Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota, Indiana and Wisconsin. Distribution centres are in Chariton, Iowa, and Cherokee, Iowa, with a third perishable operation in Ankeny, Iowa. Hy-Vee’s corporate office is in West Des Moines, Iowa.

The largest Hy-Vee stores are full-service supermarkets with bakeries, delicatessens, floral departments, dine-in and carryout food service, wine and spirits, pharmacies, health clinics, health markets, and full-service restaurants at some of its properties.

About HST Global

The Helpful Smiles Technology Global Center (HST Global) in Bangalore is a division of the Hy-Vee IT team named as the Helpful Smiles Technology Centre based in the US. It supports Hy-Vee’s business growth and modernization needs by accelerating the adoption of technology across enterprise operations. It offers tech talent the unique opportunity to transform retail technology at Hy-Vee and understand different markets and cultural dynamics, as well as the opportunity to work locally and remotely on IT challenges. The Hy-Vee team is looking to expand its capabilities in Bangalore. HST Global will serve the entire IT organization across roles and functions.

BRIEF DESCRIPTION OF JOB DUTIES:  

Provide knowledge of SAP and the administration needs to accommodate technical planning, installation, and maintenance.  Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

PRIMARY RESPONSIBILITIES:

• Participate in small to large SAP implementations.
• Propose, lead, and contribute to maintenance activities related to system operation and availability.
• Propose, lead, and participate in system installation, upgrades and performance tuning.
• Troubleshoot and resolve technical issues.
• Lead the creation of and contribute to technical documentation and diagrams.
• Propose, lead, and contribute to the evaluation of new technologies.

SECONDARY RESPONSIBILITIES: 

• Participates in off-hours on-call rotation.
• Leads & drive the second level troubleshooting support and assistance to other admins and engineers.
• Attends and is prepared to participate in department and company meetings.
• Performs other job-related duties and special projects as required.
• Mentoring the junior administrators

SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:

• Excellent communication skills and ability to work with business directly on gathering requirements, designing solutions and troubleshooting
• Demonstrable superb technical ability to lead and execute multiple large scale advanced system admin tasks for SAP and be able to recommend and lead strategies for solutions for the future  
• Building and maintaining up-to-date knowledge about company and industry trends and strategy, and advises customers on approaches to optimize business success
• Advanced SAP administration concepts
• In depth knowledge of ERP and SAP BASIS best practices, business processes and data structures
• SAP BASIS S4 Hana experience is required
• CloudALM, OpenText, SAP Integration Suite. BTP and Ariba experience would be an added advantage
• Change control procedures, including transport management skills and experience
• Adherence to regulatory requirements
• Writing technical documentation
• Debugging, troubleshooting, and performing root cause analysis
• Excellent organization skills with the ability to effectively meet deadlines

WORKER CHARACTERISTICS:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Excellent verbal and written communication skills
• Excellent interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Self-starter; willingness to dive in and lead without being instructed

CONFIDENTIALITY:

Has access to confidential information including payroll, inventory costs, sales, accounts payable and receivable, pharmacy data, e-mail messages, and all data related to operations.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED TO PERFORM JOB:

• Associate’s degree or higher with 8 to 12 years of BASIS Administration experience, preferably in Retail