- Professional
- Optionales Büro in Edmonton
The Delivery Manager plays a vital role by ensuring the success of multiple projects through effective leadership and client-facing engagement. This role is tasked with achieving excellence in project delivery, cultivating customer relationships, identifying business opportunities, and utilizing Agile methodologies to lead teams toward the delivery of high-quality software solutions. Acting as a trusted advisor, the Delivery Manager adopts a product-thinking mindset and a collaborative approach to drive client outcomes and deliver exceptional experiences.
Key Responsibilities
- Lead project teams to ensure high-quality service delivery within agreed timeframes.
- Serve as the primary contact for clients, managing the product development lifecycle and fostering collaboration across functional teams.
- Manage project expectations with team members, stakeholders, and clients, ensuring that customer needs are met and services are delivered effectively.
- Manage project timelines and budgets to ensure delivery is on time and profitable
- Coordinate all aspects of delivery activities, serving as the escalation point for client engagement risks and issues.
- Develop and present proposals/quotations to current and prospective customers.
- Establish and develop internal and external business relationships critical to project success.
- Employ Agile and Scrum methodologies to guide project delivery, ensuring alignment with these practices.
- Collaborate closely with engineering, design, and QA teams to define and achieve product goals.
- Facilitate key Agile events, including sprint planning, reviews/demos, retrospectives, and daily stand-ups.
Skills, Knowledge and Expertise
- Project Management certifications (PMP, CAPM, etc.) and Agile/Scrum certifications are preferred.
- 3-5 years of project management experience in Agile environments, with a proven track record of delivering high-quality software solutions.
- Exceptional skills in communication, management, problem-solving, and client engagement.
- Strong consulting skills with a history of understanding client needs and ensuring their satisfaction
Benefits
- A culture that both wows our customers and employees;
- Variety of challenging projects, and the ability to work with leading-edge technologies;
- Competitive salary & group benefits;
- Generous training and education opportunities;
- Diverse team social events;
- Be part of a team that believes in diversity, inclusion, and a fun atmosphere!
