Hybrid IT Support Engineer bei Sarathi Softech Pvt Ltd
Sarathi Softech Pvt Ltd · Pune, Indien · Hybrid
- Optionales Büro in Pune
Greetings from Sarathi Softech!
We are hiring an IT Support Engineer (Fresher) for our Pune location.
About Sarathi Softech:
- Provide first-level technical support for internal users
- Install, configure, and maintain computer hardware and software
- Monitor and support LAN, WAN, printers, and peripheral devices
- Handle email and user account setups
- Troubleshoot hardware/software/network issues
- Assist in data backup, recovery, and antivirus maintenance
- Maintain IT inventory and logs of support activities
- Coordinate with vendors for hardware/software AMC
- Follow escalation matrix for unresolved issues
- Ensure compliance with IT policies and security protocols
- Friendly, supportive work culture
- Exposure to a wide range of IT systems and environments
- Long-term career opportunities and growth
- Telecom background not mandatory
- We focus on ability, teamwork, and a willingness to learn
- Education:
- Diploma in Computer Engineering
- OR BCA/BCS (Full-time)
- Minimum 60% aggregate throughout academics
- Strong knowledge of OS Windows and Ubuntu Linux, Computer Hardware, and Networking.
- Good understanding of Linux and Windows OS and Software troubleshooting and resolving problems.
- Strong problem-solving skills and willingness to learn
- Good communication and team collaboration skills
- Comfortable working full-time from the office whenever required