Hybrid Analyst, Service Delivery, India bei ResourcePro

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Principal Responsibilities:

• Operate a variety of client systems and processes moderately complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standard
• Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner.  Takes initiative to find solutions and works effectively as a member of the team.
• Uses email to communicate with clients and responds promptly to client requests.  Composes emails that are clear, polite, and well-organized.
• Assists less-experienced staff in learning procedures.
• Updates and enhances established procedures to improve quality, quantity, and timeliness.

Competencies:

• Train others effectively
• Builds good team relationships
• Communicates effectively
• Demonstrates functional excellence
• Customer centric

If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal!

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