Hybrid IT Support Specialist 80-100% (f/m/d) bei LGT Bank (Schweiz) AG

LGT is the world’s largest family-owned and managed Private Banking and Asset Management Group. For more than 100 years it has been fully owned and managed by the Princely House of Liechtenstein, which is also one of our biggest clients.
With around 800 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees - this was also confirmed last year by the independent institute "Great Place To Work", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.

Job Description

Become part of our dynamic and committed team at the LGT IT Service Desk! Together with experienced colleagues, you will ensure smooth 1st and 2nd level support for LGT Bank Switzerland. In our multilingual working environment you will be responsible for the following tasks:

• You will support our internal clients by telephone, remotely or directly on site.
• You will receive user queries, analyze problems and find suitable solutions independently or in collaboration with internal departments.
• Solutions independently or in collaboration with internal departments.
• You will maintain our knowledge database and create training documents in order to continuously improve our support offering.
• You are willing to travel within Switzerland and support our locations as required.

Requirements

We are looking for a motivated person with a high level of service orientation and technical know-how. You have the following qualifications:

• Completed education as a computer scientist EFZ or comparable qualification with demonstrable further training in the IT sector
• Strong IT affinity and a keen awareness of service and quality
• Sound knowledge of hardware and Microsoft 365 (Windows 10/11, MS Office applications, MS Teams, etc.)
• Experience in mobile communication, especially with iOS devices
• Very good written and spoken German and a good command of English; knowledge of other languages (preferably French or Italian) is an advantage
• Enjoy helping others, coupled with an open and friendly personality
• Flexibility, versatility and a desire to constantly broaden your horizons
• Willingness to work flexible hours
• Category B driving license

Please note that applications via recruitment agencies will not be considered for this position.

Contact Information

For further information please do not hesitate to contact us.

Human Resources