| JOB ROLE | Specialist - Cloud Operations |
| JOB ID | JRO0145 |
| REPORTING TO | Vertical Head - IT Security & IT Infrastructure (Core) |
| TYPE OF ROLE | Individual Contributor Role |
| LOCATION | Corporate Office, Mumbai. |
| BU/ DIVISION | Information Technology & Digital |
| JOB PURPOSE | Always ensure cloud infrastructure and services availability. |
| KEY RESPONSIBILITIES | - Deploy, configure, and maintain Azure, AWS-based infrastructure, and services.
- Monitor and optimize Azure and AWS resources to ensure optimal performance and cost-effectiveness.
- Collaborate with development teams to automate deployment and management processes using Azure DevOps, AWS containerization or other relevant tools.
- Implement and enforce security measures to protect Azure, AWS resources and data.
- Troubleshoot and resolve operational issues related to Azure, AWS services and infrastructure.
- Stay updated with the latest Aws, Azure services and features, and proactively propose improvements to enhance our cloud infrastructure.
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| EDUCATIONAL QUALIFICATIONS | B.COM |
| WORK EXPERIENCE | 6+ years of experience in handling overall infrastructure out of that 4+ years hands on experience on Azure, AWS infrastructure and services. |
| CERTIFICATIONS | Any Azure / AWS |
| PREFERRED/ ADDITIONAL REQUIREMENT | - Primary knowledge of on-premises infrastructure.
- Good knowledge on application middleware as IAS
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| NO OF REPORTEES | - |
| INTERNAL / EXTERNAL INTERFACE | - IT Vendors
- BU & Function Heads and their Direct Reports
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| FUNCTIONAL COMPETENCIES WITH PROF LEVELS | - In-depth knowledge and hands-on experience with various Azure services, such as Virtual Machines, Azure Storage, Azure App Service, Azure SQL Database, Azure Active Directory, and others, AWS RDS, IAM, VPC.
- Infrastructure as Code (IaC): Proficiency in tools like AWS Cloud Formation or Terraform to design, Dev-ops provision, and manage infrastructure resources in a repeatable and automated manner.
- Monitoring and Troubleshooting: Ability to monitor AWS resources, configure alerts, and perform troubleshooting to maintain high availability and performance of applications and services.
- Security and Compliance: Understanding of Azure, AWS security best practices, implementing proper access controls, encryption, and compliance measures such as HIPAA or GDPR.
- Networking: Proficiency in configuring and managing virtual private clouds (VPCs), subnets, security groups, routing tables, and VPN connections.
- Azure Monitoring and Diagnostics: Knowledge of Azure Monitor, Azure Log Analytics, and Azure Application Insights to effectively monitor, diagnose, and troubleshoot Azure resources and applications.
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| BEHAVIORAL COMPETENCIES WITH PROF LEVELS | - Be flexible and open to learning new technologies and methodologies is crucial.
- Strong problem-solving skills are essential for identifying and resolving technical issues and finding efficient solutions to optimize cloud infrastructure and services.
- Cloud administrators work closely with cross-functional teams, such as developers, system administrators, and security professionals. Effective collaboration and communication skills are necessary to ensure seamless integration and cooperation.
- The ability to pay attention to detail is vital when managing and configuring cloud infrastructure. A meticulous approach ensures accuracy, security, and optimal performance.
- Being proactive in identifying potential issues, suggesting improvements, and staying up to date with the latest cloud technologies and best practices demonstrates initiative and drives continuous improvement.
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