Hybrid Team Leader - Bangalore (Work from Office) bei Transworld Systems Inc.

Overview:

*Please Note:

• English language proficiency is required for this role.
• This is a full-time, work from office role.
• This requires a U.S. schedule - India Night shift 

Compensation: INR ( LPA)

 

Work Location: This is a Work from Office position and location is Bangalore at

 

3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103

 

Build Your Future! Come join our thriving team as Team Leader, Operations! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the dialer operations.

 

Why should you consider TSI (part of TSI family of companies)?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Shift Allowance
• Comprehensive benefits package available: including medical insurance, paid time off and paid
  holidays!
• Transport facility (Depends on policy and shift)

Responsibilities:

• The Team Lead Assurant is responsible for ensuring that their team meets and exceeds the client standards for production and accuracy on a consistent basis.
• To monitor workflow and delegate work accordingly in order to meet the compliance requirements of the client.
• To be able to co-ordinate effectively with the floor leads for management of the overall team quality.
• To identify and mentor/coach non-performers in the team.
• To be able to ‘Pitch in’ to the team’s production as per situational demand.
• To take regular team huddle/meet to identify any communication gap/ process update requirements.
• To ensure that quality audits are reviewed and discussed with the team to ensure that the errors are not repeated.
• To formulate plans/ practices that enables the team to maximize their output in terms of productivity and accuracy.
• To positively respond to peak work volume/ pressure situations and have a motivating influence on the team.
• To track the process for workflow, tracking team performance, deployment of resources and capacity planning.
• To provide regular Feedback to the team members.
• Identifying new ideas in order to increase productivity in the team.

Qualifications:

Qualification Requirements

• Bachelor's Degree Required

 Minimum Years of Experience 

• 2 years of Work experience as Team Lead
• Supervisory experience preferred

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

 

 

INDJOBS

Posted Salary Range:Starting from INR ₨6.50/Yr. Jetzt bewerben