Hybrid Client Manager bei Kantar

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

At Worldpanel by Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.

Numerator, a data and tech company serving the North American market research space, has combined with Worldpanel, to create a new global consumer data company. This new company forms a powerhouse of technology enabled consumer insights from nearly five billion consumers worldwide, driving innovation and strategic solutions for thousands of customers.

Join us in this groundbreaking venture and be part of a team that shapes the future of market research.

Role’s mission

We are currently looking for a Client Manager to lead one of our client portfolios within the Client Service team based in our Madrid office. This role offers the opportunity to support and grow the FMCG sector and be a key part of business development. You’ll apply your analytical skills to deliver impactful insights to our clients, supporting their decision-making processes.

Manage assigned clients for consistent growth, develop supervised team under Client Director's mentorship.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Main Responsibilities:

• Implement the business plan defined with your Client Director.
• Increase business volume through commercial actions with your assigned client portfolio.
• Develop, manage, present, and follow up on commercial proposals requested by your clients.
• Analyze and present data to provide actionable conclusions and recommendations.
• Continuously supervise and analyze your sales and action targets to report and accurate deviations.
• Manage your support team, ensuring their learning and development.

Key Competencies:

• Presentation and communication skills.
• Commercial and client leadership skills.
• Organizational and planning abilities.
• Data analysis and synthesis.
• Dynamism, client orientation, and strong discernment.
• High empathy and strong client dedication.

Requirements:

• Minimum of 4 years of experience in client management.
• Proficient in English and Spanish (spoken and written).
• Experience in quantitative data analysis, especially in the FMCG sector, is a plus. Experience with panel data is also valued.

What's in it for you?

• Permanent position.
• Private health cover
• Meal Allowance
• Access to our 24/7 employee assistance programme (wellbeing platform)
• Volunteer Leave (2 days per year)
• Extra day off for your birthday
• Life assurance and income protection
• Working hybrid model

#LI-EF1

#LI-Hybrid

Country

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.