Homeoffice Lead Pre-qualification & Phone Consultations VA (JOB ID:SHENIC) bei Inside Out
Inside Out · Bogotá, Kolumbien · Remote
- Junior
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C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"
JOB TITLE | Lead Pre-qualification & Phone Consultations VA |
JOB ID | SHENIC |
INDUSTRY | Beauty and Personal Care |
LOCATION | LATAM & PH |
JOB STATUS | Part Time (20 hours) - Potential Full Time |
WORK SCHEDULE | Flexible Shift in CST |
SALARY | $5 - $6/hour + Commissions: $5 per each consultation they book & percentage of the offered packages |
TARGET START DATE | ASAP |
ROLE OVERVIEW |
About the Client
The client is the owner of a thriving boutique hair salon known for providing luxury haircare experiences and custom solutions. With a growing volume of leads from marketing funnels, they are seeking a proactive and personable virtual assistant to manage early-stage client communications, schedule consultations, and support the sales process.
About the Role
We’re looking for a friendly and professional Virtual Assistant who can be the first point of contact for potential salon clients. Your role is to pre-qualify incoming leads via messaging and short phone calls, explain the consultation process, and guide qualified prospects to pay the consultation fee.
Responsibilities
- Respond to messages and inquiries from ad/website funnels starting at 7:00 AM (client’s time zone)
- Pre-qualify leads through chat or short phone calls using provided scripts
- Schedule and conduct 10-minute phone consultations with potential clients
- Explain the $120 consultation process and send Square invoices for payment
- Add funnel scripts as needed per the salon owner for clarity or effectiveness
- Work approx. 4 hours/day in split shifts (e.g. 7:30–9:30 AM and 11:00 AM–1:00 PM, flexible based on volume)
- Support and collaborate with the salon owner and funnel team for continuous improvement
Ideal Candidate
- Clear and articulate spoken English with minimal accent
- Friendly and upbeat phone demeanor—must be able to “smile through the phone”
- Prior customer service or sales experience is required
- Ability to follow scripts and adapt based on lead responses
- Interest in the hair/beauty industry is a plus
- Tech-savvy and comfortable using systems like Google Voice, CRM/funnel tools, and invoicing platforms
Technical Requirements
- Reliable high-speed internet
- Clear audio for phone calls
- Ability to work using Google Voice (or similar platforms)
- Willingness to adapt to new tools or systems for call handling and m
