- Junior
- Optionales Büro in Berlin
Its fun to work in a company where people truly believe in what they're doing!
We're committed to bringing passion and customer focus to the business.
About us:
With 1,125 rooms and suites, four restaurants and three bars, a multifunctional Congress Center and Berlin's most successful live show “Stars in Concert”, the Estrel is Europe's largest hotel, congress and entertainment center. With 1,200 events a year, the Estrel occupies a top position as a congress and event location. A team of 550 employees from 23 nations looks after our national and international guests and customers. The Estrel Tower is currently under construction and will expand the “Estrel World” by the end of 2025.
Our benefits:
- Familiar working atmosphere in a committed team with a passion for the hotel and catering industry
- Permanent employment contract
- 28 days' vacation with an increase depending on length of service
- Vacation and Christmas bonus
- Free employee parking space
- Company pension scheme and capital-forming benefits
- Family & Friends rate
- Special conditions for restaurant & bar
- Subsidy for BVG ticket
- Subsidy for the Urban Sports Club
- JobRad - leasing a bicycle for commuting and leisure time
- Personights - exclusive offers for employees in other hotels
- Staff restaurant - fresh and inexpensive meals on site
- Wide range of training and development courses, including the Estrel Academy for career development
Ihre Aufgaben:
Gewährleistung eines reibungslosen Arbeitsablaufes am Empfang
Check In und Check Out von Individual- und Veranstaltungsgästen sowie Reisegruppen
Betreuung unserer nationalen und internationalen Gäste während Ihres Aufenthaltes
Vorbereitung von VIP- und Gruppenanreisen
Beschwerdehandling sowie Notfallhandling
Koordination mit den anderen Abteilungen
Einarbeitung von neuen Mitarbeitern und Auszubildenden
Vertretung des Assistant sowie Front Office Managers als Manager on Duty
Ihr Profil:
Berufserfahrung an der Rezeption
Kommunikationsstärke und Dienstleistungsorientierung
Sehr gute Deutsch- und Englischkenntnisse
Sicherer Umgang mit den MS Office Programmen und Protel (PMS) wünschenswert
Freude am Umgang und der Betreuung unserer nationalen und internationalen Gäste
If you would like to work in a successfully managed private company where innovation and sustainability are particularly important and you would like to work with highly motivated and unique colleagues, then you have come to the right place.
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