Hybrid Property & Asset Manager (Called Real Estate and Customer Experience Manager at Prologis), Munich bei Prologis

Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create competitive advantage. As the top ranked U.S. company and sixth overall among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.

Job Title:

Property & Asset Manager (Called Real Estate and Customer Experience Manager at Prologis), Munich

Company:

Prologis

Property & Asset Manager (Called Real Estate and Customer Experience Manager at Prologis), Munich

Ready to shape the future?

At Prologis, we don’t just manage properties — we create exceptional experiences for our customers. As a Real Estate & Customer Experience Manager, you will play a pivotal role in delivering high-quality service across our 540 000 square meters of industrial real estate in the Munich market. You’ll work closely with a diverse customer base, including leading names in e-commerce and logistics.

Join a local team of 5, backed by the strength and innovation of a global industry leader. This position reports directly to the Senior Real Estate & Customer Experience Manager.

What you’ll do:

Main Tasks and Responsibilities

• Working closely with customers ensuring effective and proactive management of properties and customer relationships
• Coordinating customer requests related to property use and adaptations
• Ensuring compliance with statutory requirements relating to property maintenance and statutory inspections for both Prologis and the customer
• Regular inspections of properties and meetings with customers to ensure compliance with leases and positive relationship
• Responsibility for coordination of building maintenance in conjunction with our preferred contractors and internal Facility Managers
• Supporting the resolution of property-related matters in collaboration with external experts
• Management of lease contracts to monitor, report and manage key dates such as indexation, lease expire and break options
• Supporting Leasing during lease (renewal) negotiations
• Overall responsible for completing annual budgets and quarterly forecasts: Manage, coordinate and commission all Operational Expenses and Capital Expenses (with OCM) per property and lease, including the management of recurring maintenance programs
• Overall responsibility for Service Charge Reconciliations and invoicing
• Managing legal and financial challenges with a solution-oriented approach
• Creating reports and Asset Management decision templates for internal committees
• Maintaining accurate and up-to-date data in internal systems (e.g., PeopleSoft, Yardi)
• Disciplinary responsibility for a Facility Manager

What's needed to do that:

• Minimum of 5+ years of experience in real estate, ideally as a Property Manager or Real Estate Manager.
• Solid understanding of real estate legislation.
• Good German & English skills (spoken and written).
• Proficiency in MS Office.
• Strong decision-making skills, proactive mindset, and ability to take initiative.
• Flexible mindset

What we offer:

• Autonomy & Challenge: An independent, proactive work environment where you’re encouraged to take on diverse and meaningful responsibilities.
• International Collaboration: Be part of a European network, working alongside colleagues across multiple countries.
• Performance-Based Bonus: Annual discretionary bonus to reward your contribution.
• Essential Tools: Laptop and all necessary equipment to set you up for success.
• Commuting Support: Car Lease
• Health & Insurance Benefits:
  • Contribution toward health insurance
  • Long-term disability insurance coverage
• Wellbeing Support: Access to our Employee Assistance Program (EAP) for personal and professional support.
• Office Perks: Complimentary beverages, fresh fruit, snacks, and sweets.
• Home Office Setup: One-time budget to help you create a productive remote workspace.
• Learning & Development: Ongoing training opportunities to support your growth.
• Free Parking: Available at all office locations.

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People First

As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.

Employment Type:

Full time

Location:

Munich Office

Additional Locations:

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