Hybrid QA Director bei Vishay

Areas of Responsibility

• Manage and ensure integrity of the Quality Management System to Automotive Standards
• Principle Customer Interface for Audits and Customer Concerns 
• Strategic Direction of Newport Quality System and Quality Culture
• Ensuring conformance to ISO9001, IATF16969, VDA 6.3 Quality Standards
• Co-ordinating and managing the external audit plan with third party audit bodies (LRQA)
• Newport’s Customer representative, maintain and align to customer requirements and expectations
• Leading ‘Customer First’ principle, motivating staff at all levels to a customer focused mindset
• Manage Customer complaint process, working closely with engineering teams to investigate and resolve any non-confirming product or customer issues via 8D for Field returns (FAR’s) and Assembly Complaints 
• Facilitate and promote pro-active processes such as FMEA, QCC and 5S methods
• Maintaining and driving Innovation of Newport’s Document control systems
• Change Management, Chair of PCRB. Customer Representative (inc PPAP process)
• Material Management, Chair of LRB and disposition of SU lots. Customer Representative
• Final approver for All Document changes
• Final approver for all CIM changes
• Final approver for all assembly notices or Customer Alerts
• Site leader and co-ordinator for the execution of Customer onsite audits
• Management Review – weekly and Monthly update as required to roundtable and Corporate
• Operational Business Review – report and update Quality Scorecard and trend analysis
• Including: PPM rates vs Zero Defect FAR’s, and QMS performance
• Define and manage QM team objectives. Weekly one to ones
• Performed annual QM staff reviews
• Supplier Management – Quality Lead (via Quality Engineer)
• Customer Satisfaction metrics and improvements based on the metrics.  (i.e.:  Customer Report cards)
• Measure Customer satisfaction, enhanced customer satisfaction through timely response, zero defect mindset and resolution of quality and reliability issues.
• Budget Definition and Management QA / QMS

Failure Analysis & Calibration

• Coach and Mentor to Failure Analysis Manager and FA team (9 staff, 24/7 lab)
• Calibration and MSA system owner
• Technical mentor if required to FA methods and Analysis
• Budget definition and Management for FA & CAL

Requirements

Essential requirements

• At least 10 years’ experience at Senior level Management in Quality Engineering and Semiconductor Engineering
• Educated to Degree level or higher
• ISO9001 / IATF16949 Lead auditor certified
• VDA6.3 and Supplier auditor
• Deep knowledge and practical experience of Quality Tools including APQP FMEA, 5S, 8D, MSA and SPC
• Ability to lead multi-disciplinary teams
• Excellent communication skills
• High level of customer facing experience and competency
• Zero Defect Mindset
• Deep Semiconductor process technology knowledge
• Reliability knowledge and product performance understanding
• IT literate: Word / PPT / Excel / other QMS systems
• System and process thinker

• Desirable requirements
• Failure Analysis Knowledge
• Calibration Knowledge
• Automotive or Aerospace experience
• EMS & SMS knowledge of Management systems integration (ISO14001 / ISO5001/ ISO45001)

Values:

• Passion: A passion for leading and motivating staff to deliver zero defects performance
• Pride: The Customer representative of Newport 
• Together: Create an environment to deliver dynamic teamwork and collective problem solving
• Fair play:  Always treat other with respect, dignity and care.
• Power: Be the voice of the customer and uphold the ISO standards

• Celebrate: Recognise and appreciate the successes of the team