- Junior
- Optionales Büro in London
About 10
The 10 Group is a fully integrated global marcomms agency that builds ambitious businesses and brands on an international scale. We create brave, simple strategies using human empowered technology. We cut through with digital-first activations that command attention in the news ticker and social feeds of our lives
Job Purpose
The 10 Group are looking to hire an Account Manager to play a central role in our fast-paced, highly creative integrated marketing and communications agency in Marylebone, London. The account manager keeps their team informed through clear and timely communication, taking a solutions based approach to problems, ensuring the smooth delivery of projects/accounts and is accountable for delivery of core responsibilities.
Key Deliverables & Responsibilities
- Being the point of contact for client communications, queries and deadlines
- Supporting account directors in daily client communications, managing expectations and delivering updates e.g. EOW updates, WIP documents
- Owning client presentations and reports - leading on input, structure and presenting to the client
- Updating client WIPs (ahead of WIP calls) & running of client WIP calls
- Chasing client feedback and meeting deadlines (managing timelines)
- Updating on external/client deliverables/deadlines
- Creation of project timelines (with support from account lead)
- Managing internal delivery of projects through coordination with the strategy, creative, design and studio teams.
- Creative contribute to briefs, oversee creative development/production and manage quality control for outbound work.
- Take ownership of agency processes
- Demonstrating an ability to identify and support on new business opportunities, working on and attending pitches and creating new ideas
Allocation of Time
Split between clients, agency and professional development.
Skills
- Managing multiple accounts and client requirements/outstanding organisational skills are required
- Attention to detail regarding client communications, sharing agency work and internal processes
- Effective briefing of creative/production/design/editorial based on client briefs
- Strong time management and prioritisation capabilities
- Outstanding organisational skills including budget management, timeline creation and resource allocation
- Excellent client servicing experience, including daily comms and reporting
- Strong internal and external reporting process
- Excellent collaborator and enthusiast
- Problem solver mentality
- Presentation skills for both internal and external meetings
Qualifications
- 2+ years working in a marketing , advertising or communications role within an agency environment
- Undergraduate degree in relevant subject area (communications, marketing)
- Foundation training in marketing, advertising or communications
Other Skill & Knowledge
B2C and B2B experience
