Hybrid Beauty Consultant, Manchester Selfridges Exchange (Manchester, GB, M3 1BD) bei La Prairie

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies?

Then the La Prairie Counter at Selfridges, Manchester Excahnage might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ​

Main Accountabilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives​ based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc​
• Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale​
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship​
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times​
• Engage clients and maintain relationships using La Prairie’s clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client​
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

• NVQ level 3 in Beauty Therapy
• Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients​
• Strong retail experience ​
• Real passion for beauty and skincare ​with an affinity for luxury, always striving for excellence​
• Strong business acumen to drive sales and go beyond business objectives ​
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service ​
• ​Ability to build relationships throughout the store to find new opportunities ​
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers:

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years’ service
• Gratis of new launches
• Contributory pension scheme – 5% employer contribution
• Employee referral bonuses