Hybrid Administrator bei Parques Reunidos

At Blackpool Zoo, we aim to ensure that all of our visitors experience a fantastic day out. It’s not just about the amazing attraction and all it has to offer, each member of our team plays a part in making this happen.

Blackpool Zoo is part of Parques Reunidos, one of the leading leisure park global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

At Blackpool Zoo we are thrilled to announce this role, and we are looking for a confident and committed individual to join our team.

Role Type:

Permanent

We’ll provide full training and uniform, a competitive salary package and a whole host of benefits, including complimentary attraction tickets, discounts and other incentives…Oh, and you’ll be working alongside an amazing team!!

We are seeking:

Administrator

For the following vacancy, we are looking for a confident and committed individual who is passionate about the opportunities this role may bring.

The Opportunity

We are looking for a proactive and organised Administrator to join our team at Blackpool Zoo. This is a varied and rewarding role, ideal for someone who prefers a behind-the scenes role where their organisational skills make a real difference. You’ll be at the heart of the zoo’s daily operations, providing reliable administrative support across a range of areas.

While the focus of the role is general administration, you will support tasks connected to our people processes, such as coordinating the onboarding of new starters, setting up personnel files, updating HR systems and ensuring all employee records are accurate and securely maintained.

At Blackpool Zoo, we are committed to creating a positive and inclusive working environment, where every employee feels valued, supported and encouraged to grow, while being part of a dedicated team that shares a genuine passion for conversation, education and delivering exceptional experiences to our visitors.

Roles & Responsibilities:

Your Role in the Team

• Provide general administrative support, ensuring smooth day-to-day operations

• Maintain and update internal systems and records, ensuring information is accurate, well-organised and accessible

• Support the coordination of meetings, staff training sessions, and internal communications

• Assist with processes linked to welcoming new team members, such as preparing induction materials and arranging access to systems or equipment

• Help to keep employee and volunteer information up to date and handled confidentially, in line with data protection requirements

• Produces documents, letters, and reports as needed, and respond to routine queries via email, phone, and face-to-face

• Monitor and order supplies related to people processes, such as uniforms, ID badges, and induction materials

• Liaise with internal colleagues and external contacts, including service providers and suppliers, to support day-to-day activities

• Support the wider team with general admin tasks and ad hoc projects as required

About You

Must – Have

• Previous experience in an administrative role
• Excellent attention to detail and organisational skills
• Confident using Microsoft Office (Word, Excel, Forms, Outlook, Power BI)
• Strong written and verbal communication skills
• Able to manage time and tasks effectively in a busy environment
• Positive, can-do attitude and a team player
• Discreet and professional, especially when handling confidential information

Nice to Have:

• Experience working in a visitor attraction or public-facing environment
• Experience using HR or other record-keeping systems (e.g. Workday, Sage or similar)
• Understanding of people-related processes such as onboarding, induction and maintaining employee records.
• Knowledge of GDPR principles as they relate to employee data

Working at Blackpool Zoo

Blackpool Zoo is more than just a visitor attraction, we are proud to serve teachers and educators in the Northwest and beyond by providing information to help nurture a love of nature and inspire conservation action.  Joining our passionate team means becoming part of a mission that truly makes a difference and offers a fulfilling experience every day.

In exchange, we provide a supportive work environment and a variety of employee benefits, such as:

• Free entry to the zoo for you and your family (limited to 4 tickets per month)

• Staff discounts in our cafés and gift shop

• Free on-site parking

• Access to wellbeing support services

• Opportunities for learning, development and progression

Next Steps

Apply online, you’ll need to upload your Cover Letter and CV.

We are an equal opportunities employer committed to promoting equality, diversity and inclusion in line with the Equality Act 2010. We welcome applications from all suitably qualified individuals and will consider reasonable adjustments for candidates where needed.

If you would like the application form in an alternative format or require any support during the process, please get in touch at [email protected]

Closing date: Wednesday 13th August 2025

Interviews expected during the week beginning 18th August 2025

Team member benefits:

Seize this opportunity to transform your future and be part of our dynamic team — apply today and make your mark!

Jetzt bewerben