
Hybrid Receptionist bei LAH Property Marketing
LAH Property Marketing · Birmingham, Vereinigtes Königreich · Hybrid
- Junior
- Optionales Büro in Birmingham
Key Responsibilities
- Greet and welcome all visitors to the building, in a friendly and professional manner
- Manage incoming calls and direct them to the appropriate departments
- Prepare and write reports as needed, ensuring accuracy and attention to detail
- Efficiently manage deliveries, including couriers and post
- Provide excellent customer service to everyone visiting or working in the building
- Manage appointments and schedules for meetings and events
- Establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
- Weekly report to key stake holders
- Where appropriate, you will help manage and populate social media channels ensuring content follows the brand guidelines
- Working alongside the events and marketing team you will help with events, if required, and reach out to local businesses to negotiate exclusive discount privileges which will be offered to the tenants in the building
Skills, Knowledge and Expertise
- Experienced front of house receptionist and able to deliver impeccable customer service
- Proactive, self-motivated and enjoy working independently
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willing to learn in house systems
- Professional appearance and demeanour