- Junior
- Optionales Büro in London
Salary: up to 35k (depending on experience) | Full Time
Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 240,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.
Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'
With our international expansion, we aim to transform the EV charging landscape not just in the UK, but now across Europe.
Our Ways of Working
We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month.
To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB).
Join the EVolution:
You will play a key role within the Performance and Optimisation Team in dealing with both Domestic and Commercial customers regarding their maintenance appointments, ensuring they receive an efficient and positive journey.
You’ll also be responsible for:
- Reviewing scheduled charge point maintenances
- Proactively contacting customers to reduce cancellations and maximise team efficiency.
- Managing regional activity to optimise engineer schedules, maximise jobs, and minimise travel time.
- Coordinating with business units to ensure successful attendance.
- Maximising field team utilisation to reach near 100%
- Building strong relationships with internal teams to maximise job profitability.
- Liaising with installers to resolve scheduling issues.
Electrify us with your skills:
We think the role would be great for somebody who has previously working within a scheduling or field delivery function, we'd also like;
Background in operations, scheduling, or logistics
- Highly organised and able to juggle multiple priorities
- Strong communicator and team collaborator
- Skilled in Excel, scheduling tools, and CRMs
- Process-driven with a sharp analytical mindset
- Proactive, independent, and self-driven
- Passionate about sustainability and EV innovation
Perks that spark joy:
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Salary Sacrifice EV Scheme and free Pod Point
- Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program and access for you and up to 5 family/friends to the Unmind wellbeing platform
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Important Information:
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
