Hybrid Director of Labor Relations bei Delaware North

Delaware North is hiring a Director of Labor Relations to join our team in Buffalo, New York. As the Director of Labor Relations, you will be responsible for providing leadership in developing, achieving, and maintaining high quality labor relations support and service. If you are passionate about hospitality, and are looking for complex, stimulating work leading high performing teams, apply now. 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Support senior leadership in shaping and executing labor relations strategy, ensuring alignment with corporate and HR objectives 
• Serve as chief negotiator at the bargaining table and provide expert guidance on collective bargaining agreements, grievances, and arbitration 
• Ensure compliance with labor laws and contract terms, collaborating with legal teams and communicating updates across functional areas 
• Develop and deliver training on labor relations best practices, de-escalation, and issue-free workplace strategies to management and team members 
• Establish and lead labor-management committees, create costing models, and contribute to the development of a forward-thinking labor relations function 

• Minimum of 10 years of collective bargaining agreement (CBA) labor relations experience required, preferably in the hospitality or service industry but will consider all industries
• Juris Doctor degree desirable
• Relationship Management skills, including strong interpersonal and communication skills 
• Ability to work in a team environment but also able to work autonomously
• Able to travel between 35%+
• Remote option available if outside the Buffalo, NY area. Candidates local to Buffalo area, will work hybrid at our corporate office.